PART-TIME INBOUND CUSTOMER SERVICE & SALES REPRESENTATIVE FOR CALL CENTER TEAM

OPENTECH ALLIANCE is a technology company that provides innovative solutions and exceptional service for property owners. We currently have INBOUND CUSTOMER SERVICE & SALES REPRESENTATIVE positions available.

Is this the right job for you?

• Are you unable to commit to a full-time position at this time but need some extra cash

• Are you retired and looking for something to do while earning some extra money

• Are you wanting to make a little extra money while the kids are at school

• Are you looking for flexible hours and flexible days

  If you answered YES to any of the above then OpenTech Alliance could be your next adventure!!

  We are committed to being the BEST in our industry and have a family culture that believes in respect, transparency, collaboration and having fun.  OpenTech is committed to promoting from within and offers internal training for advancement into technical support, direct sales, accounting, marketing and management.

  Some job highlights:

• Bonus on Sales Calls from $25.00 to $190.00

• Paid Training Program

• Summer Holiday Time and Half for all Employees

• Bilingual Differential for Spanish Speakers

• AAA Classis Membership, Bus Pass Program, PTO accrual, Employer Matched 401K Savings Plan, Employee Assistance Program and more.

• THE PERFECT CANDIDATE FOR THE INBOUND SALES REPRESENTATIVE FOR CALL CENTER TEAM WILL HAVE THE FOLLOWING SKILL SET AND CHARACTERISTICS:

  High school diploma or general education degree (GED); two years related experience and/or training; or equivalent combination of education and experience. Basic math and written/oral skills. Ability to multi-task using multiple windows while speaking on the telephone.

  Sales skills include:

  NEEDS ANALYSIS (asking questions and listening to the answers), SOLUTION PRESENTATION (explaining the benefits and options so someone that is new to the process can understand) OBJECTION HANDLING (listening to what is holding someone back from making a decision, then providing them the missing information) CLOSING (asking the person that took the time to call in to complete the task they intended to do).

• Patience to help people that are in need of assistance.

• Ability to communicate information clearly and accurately over the phone.

• To perform this job successfully, an individual should have knowledge of the following: Internet Software (MS Internet Explorer); Word Processing Software (Word); Electronic Mail Software (Outlook); and Microsoft (MS) Windows.