Job Description

ENGINEER DESKTOP SUPPORT

CONTRACT TO HIRE - DIRECT HIRE

SUNNYVALE, CA

OPTION 1 STAFFING IS RECRUITING FOR A SR. LEVEL ENGINEER DESKTOP SUPPORT FOR A CONTRACT TO HIRE, DIRECT HIRE POSITION AT A TOP HEALTHCARE FACILITY.

DUTIES AND RESPONSIBILITIES:

• SENIOR LEVEL POSITION
• STRONG LEADERSHIP & COMMUNICATION SKILLS
• MANAGES ALL ASPECTS OF THE HORIZON/VIEW VDI PLATFORM/FOLLOW-ME-DESKTOP (FMD)
• DEVELOPS STRATEGIES, UNDERSTAND BUSINESS/END POINT NEEDS AND DEPLOYING ADEQUATE SOLUTIONS
• WORKS IN COLLABORATION WITH OTHER TECH TEAMS TO DEVELOP AND SUPPORT TECHNOLOGY ROADMAPS
• CONSISTENTLY DEVELOPS AND INTRODUCES EFFICIENCIES AND AUTOMATION TO IMPROVE UX
• PROACTIVELY MONITORS FOR POTENTIAL TROUBLES
• COORDINATES SUPPORT WITH TECH PERSONNEL OF ANY UPCOMING CHANGES
• PROVISIONS/ADMINISTER VIRTUAL DESKTOP SUPPORT, DEPLOYMENTS FOR MULTIPLE CUSTOMER SITES
• WORKS WITH INTERNAL CUSTOMERS THROUGHOUT IN SUPPORT OF FOLLOW-ME-DESKTOP (FMD) ON VDI PLATFORM 1
• PROVIDE ESCALATION VDI SUPPORT FOR A 24X7 HOSPITAL SUPPORT 1
• CUSTOMER CENTRIC, ASSIST MEDICAL/NURSING STAFF WITH A “WHITE GLOVE” APPROACH
• DEVELOP DOCUMENTATION, FOLLOW TECHNICAL SOPS DURING DEPLOYMENT AND TROUBLESHOOTING

QUALIFICATIONS AND EXPERIENCE:

• BACHELOR’S DEGREE
• 5-10 YEARS OF HANDS-ON IT EXPERIENCE DESIGNING, IMPLEMENTING AND MANAGING LARGE & COMPLEX VDI ENVIRONMENTS
• EXPERIENCE MANAGING ENTERPRISE MICROSOFT WINDOWS ENVIRONMENTS
• MCSA AND VCP CERTIFICATION NOT REQUIRED BUT HIGHLY DESIRABLE

BACKGROUND:

• VIRTUAL DESKTOP ADMINISTRATION (VMWARE HORIZON VIEW/FOLLOW ME DESKTOP)
• EXPERIENCE MANAGING IMPRIVATA, IVANTI TOOLS.
• VDI USER PROFILE MANAGEMENT (VMWARE UEM ENVIRONMENT MANAGER)
• VIRTUAL APPLICATION INSTALLATION, SUPPORT, TESTING AND TROUBLESHOOTING (APPVOLUMES)
• WINDOWS DESKTOP ADMINISTRATION SKILLS (DESIRED: MICROSOFT WINDOWS 7 & 10)
• WINDOWS TROUBLESHOOTING (ACTIVE DIRECTORY, DNS, DFSR AND GPOS)
• SSO AND AUTHENTICATION TECHNOLOGIES (IMPRIVATA ONESIGN AND MFA)
• VIRTUALIZATION INFRASTRUCTURE (VMWARE VSPHERE)
• UNDERSTANDING OF NETWORK INFRASTRUCTURE CONCEPT
• ENTERPRISE CLOUD MANAGEMENT AND ADMINISTRATION (DESIRED: VREALIZE AUTOMATION)
• MANAGEMENT OF ENTERPRISE VIRTUAL SYSTEMS AND NETWORKS (DESIRED: VREALIZE OPERATIONS MANAGER)
• EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
• DEMONSTRATED ABILITY TO COMMUNICATE TO NONTECHNICAL AUDIENCES ON TECHNICAL ISSUES
• DEMONSTRATED ABILITY TO COMMUNICATE ON A TECHNICAL LEVEL TO TECHNICAL AUDIENCES
• ABILITY TO WORK FLEXIBLE HOURS AND BE ON-CALL
• ABILITY TO DO MODERATE TRAVEL (6-8 TIMES A YEAR)

PREFERRED

• DEPLOYMENT & CONFIGURATION AUTOMATION EXPERIENCE
• VIRTUAL NETWORK INFRASTRUCTURE (VMWARE NSX,)
• DATABASE ADMINISTRATION EXPERIENCE (DESIRED: MSSQL)
• SCRIPTING (DESIRED: POWERSHELL)
• BACKUP AND RESTORE EXPERIENCE
• SYSTEM MONITORING EXPERIENCE
• LOAD BALANCE DEVICE ADMINISTRATION

Company Description

Founded by industry professionals, Option 1 Staffing is an Award Winning Staffing Agency located in the San Francisco Bay Area. With a reputation as one of the most trusted Staffing Agencies in the Bay Area, Option 1 delivers coordinated staffing solutions with unparalleled service. The company is characterized by clients for the integrity of its work and the quality of its candidates, and among job seekers for its personalized approach to placement. Since 1991 Option 1 Staffing serves Bay Area employers in need of Temporary/Contract to Hire, Direct Hire employees; in the areas of Administrative, Technical, Accounting and Finance, and Healthcare; to emerging growth companies and the Fortune 500 across market sectors. Best of Staffing Award Winner Woman Owned Proven Performer Award Workforce Logic Check out our jobs @ www.option1staffing.com