Job Description

Are you a student interested in start-ups environment? Do you have a desire to create a career with unlimited potential industry?

We are seeking an "Ecommerce Communication Specialist - Part Time Intern 20 Hrs/Week" to join our team!

You will be responsible for helping customers by providing product and service information and resolving technical issues.

(This position is not remote work position) RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Develop market research and funding preparation
• Crowdfunding channel customer support

​QUALIFICATIONS:

• Good opportunity for college student
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Korean Bilingual is a plus