HealthFitness has exciting opportunities for part time (5-29 hrs/wk) FRONT DESK STAFF with our new client Babson College located approximately 15 miles west of Boston in Wellesley, MA. Babson College is preparing to open a new modern, multi-use recreation and athletic center in the Fall of 2019. The new center will nearly double the size of Babson’s current athletics and recreation facilities, improve the quality and quantity of available fitness equipment and strengthen the overall experience for Babson students, faculty & staff and local community. The new 75,000sqft addition will feature:
- A large, two-story fitness and recreation area with state-of-the-art cardio equipment and weight room
- Multipurpose studio spaces for yoga, dance, and aerobics classes
- Dedicated varsity locker rooms, expanded sports medicine area, and an advanced strength, cardio, and conditioning area for varsity sports teams
- Three courts for recreational sports
- Improved locker room facilities for all students
- Large, flexible space to host major college events in any season
In the position of part time Front Desk Staff, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
DUTIES & RESPONSIBILITIES:
- Greeting, checking-in and assisting customers, provide program information services and membership information.
- Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
- Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
- Participates in membership drives to acquire new participants and enroll new participants.
- Collects membership fees and performs related recordkeeping.
- Maintains and updates participant and facility policies as appropriate. Educate participants on policies and procedures.
- Participate in internal programs and special events.
- Opening and/or closing duties.
- Other duties as assigned.
EDUCATION, EXPERIENCE & CERTIFICATIONS:
- High School Diploma or GED required.
- CPR & First Aid certifications from either American Heart Association or American Red Cross required.
- Previous customer service experience preferred.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, or disability.
Required Skills
Required Experience