EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season.  And we make our clothes to last—and then take them back through our Renew team to be reworn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to cultivating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

VALUES STATEMENT:

As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position, and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.

• We are authentic
• We thrive in connection
• We trust each other
• We innovate through creativity
• We are committed to the health of the whole
• We are united by purpose

POSITION SUMMARY: 

The WAREHOUSE MANAGEMENT INFORMATION SYSTEMS  MANAGER is a lead role in the evolution of our fulfilment systems and processes, consistent with the expectations of our customer and the values of Eileen Fisher. The position will work closely with the Distribution Management Team and Information Technology Team, reporting to the VP of Distribution.  Initial focus of this role will be to work cross-functionally with the business, IT and vendor teams to successfully implement a WMS upgrade.  On an ongoing basis, continually work across functions to leverage the system to improve customer service and reduce costs. The role will be responsible for ensuring that associates in the DC received proper training in the use of systems. The role will help to improve data flow, system up-time and redundancy, and capabilities to support an overall efficient DC operation.

The WAREHOUSE MANAGEMENT INFORMATION SYSTEMS MANAGER will further work to implement an effective and sustainable productivity measurement and reporting program to ensure the DC operates efficiently.  This includes staffing needs properly anticipated and managed, develop and improve reporting for DC teams as well as Senior Leaders. The role will further work with cross-function internal and external teams to support effective systems and processes throughout our entire fulfillment network, including reverse logistics, transportation, and international logistics and trade compliance. Over time, the Warehouse System Manager will be integral in the development of an environment of continually improving service, performance and efficiency through the effective use of systems.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

• In partnership with IT, guide the effective management of warehouse systems in a manner consistent with company’s policies and vision.
• Actively support teams to continuously evaluate and improve processes and systems across the entire operation (warehousing, distribution, transportation, logistics, etc.)
• On an on-going basis, help troubleshoot system issues and related correction efforts prior to escalating to IT, as needed.
• Guide the process flow of change management in the warehouse systems and processes.
• Play a lead role in the configuration and implementation of WMS, including the development and execution of test plans; further troubleshoot issues and work with teams to develop solutions.
• Partner to maintain and effectively implement on-going system updates and releases
• Lead the development and maintenance of system documentation in coordination with the IT team, including the development of user guides, training materials.
• Lead the training of end users, as needed.
• Initiate and support the development of efficient operational policies and procedures
• Develop and support the implementation of a productivity management and reporting system, supporting the sustained improvement of productivity throughout the operation.
• Liaison with IT to support the appropriate operation of the DC’s supply chain systems and other applications, as needed
• Partner with the DC team to maintain standards of health and safety, hygiene and security throughout the DC operation.

Required Skills Required Experience

+--------------------------------------------------------------------------+ | EDUCATION: | | | | - College degree in Computer Science, Information Systems or | | equivalent | +--------------------------------------------------------------------------+ | REQUIRED SKILLS & EXPERIENCE: | | | | - Experience implementing and managing a WMS system (or equivalent) in | | an operational DC | | - DC operations experience, including training and productivity | | management | | - Familiarity with data tools; SQL, XML, etc. | | - Experience with DC related hardware including printers, RF | | devices, etc. | | - MS office tools, and analytics capabilities. | | - Excellent documentation skills. | +--------------------------------------------------------------------------+ |   | | | | EILEEN FISHER, Inc. is an equal-opportunity employer and is committed | | to providing a workplace free from harassment and discrimination. We are | | committed to recruiting, hiring, training and promoting qualified people | | of all backgrounds, and make all employment decisions without regard to | | any protected status. | | | |   | +--------------------------------------------------------------------------+