POSITION SUMMARY
Responsible for managing the facility’s quality control activities and results through subordinate staff and by developing and deploying programs and processes based on a variety of quality principles.
MAJOR POSITION RESPONSIBILITIES
Develop facility quality control procedures using statistical process control (SPC), hazard analysis and critical control points (HACCP) and total quality management (TQM) principles that ensure quality and production targets are met.
Ensure that complete and accurate records are maintained for all government requirements and quality programs within the facility through the management of quality control department staff members.
Monitor and audit sanitation processes with regards to their impact on quality and make recommendations of process changes as necessary to meet quality standards.
Serve as the primary facility liaison during internal or external quality or food safety audits; respond to requests for information, coordinate on-site resources, and provide subject matter expertise.
Investigate quality complaints; document complaint, investigation, conclusion and any related recommendations for customer or company actions. Work with customer to fully resolve the issue.
Compile and analyze quality performance data to identify areas for operational improvement. Develop reports and reporting processes for data and resulting analysis and recommendations to be delivered to management.
Participate on project teams such as the development of new products or new processes or the installation of new equipment by providing analyses on quality impact and needs.
Hire, train, develop, discipline and terminate quality department staff.
Maintain personal knowledge of current and developing government food regulations and food industry trends.
Perform other duties as assigned.
Required Skills
EDUCATION/EXPERIENCE/SKILLS
OSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#CB
Required Experience
EDUCATION/EXPERIENCE/SKILLS
OSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#CB