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IT Training & Optimization Analyst - Corporate

OSU Physicians

IT Training & Optimization Analyst - Corporate

Columbus, OH
Full Time
Paid
  • Responsibilities

    LOCATION: 700 ACKERMAN RD., COLUMBUS, OH 43202

    OSU PHYSICIANS, INC. We believe that being engaged and sharing in a larger purpose at work is instrumental to the employee experience. “Tradition, iconic, determination, teamwork, competitive, purpose, compassion, community, pride, integrity.” These are words that our employees use to describe what it feels like to embody the “Buckeye Spirit” and work for our organization. Sound like something you are seeking? We invite you to keep reading. Located throughout Central Ohio serving as the clinical service arm of one of America's top-ranked academic medical centers, OSU Physicians, Inc. fosters an environment built on diversity, employee development and quality patient care. At our organization, we value inclusiveness, determination, empathy, sincerity, ownership and innovation by leading the charge toward a better future through the power of connection.

    Our vision is to push the boundaries of discovery and knowledge to solve significant health problems and deliver unparalleled care to our patients. Apply now and work together with us to make a greater impact on our society in which we serve.

    PURPOSE:  Under the direction of the Sr. Director of IT (or his/her delegate), and in collaboration with The Ohio State University Wexner Medical Center (OSUWMC), will provide consultation in the planning, design, development, and delivery of training for EPIC or other electronic medical record and systems; identify mechanisms to optimize system utilization and processes; assists in the review of workflows and processes; and provide training to staff and physicians.

    REQUIREMENTS:  Bachelor of Science in a clinical field, information systems or related field, or equivalent education and experience.  A minimum of 1-2 years of experience with an electronic medical record or system.  Possess strong communication skills to respond to common and complex inquiries.  Ability to demonstrate initiative and completion of projects, self-motivation and ability to work independently while being a team player. Extensive knowledge of adult learning principles, and demonstrated experience using these principles when building training plans and materials.  Critical thinking to be able to work at the highest technical level of most phases of application education while being able to consider current and future state implications.

    PREFERENCES: Epic

    DUTIES AND RESPONSIBILITIES:

    • Assesses clinical training needs of the organization, department and end user.  Assists in the analysis and evaluation of existing or proposed clinical systems, workflows and processes; works collaboratively to define future state for clinical workflows.
    • Delivers training to various audiences (new hires, refresher training, skill enhancement and system update training).  Responsible for managing moderately, complex clinical applications training issues and problems; provides technical support in response to user issues and questions pertaining to training, functionality, operations, input/output, reporting and general operating procedures.
    • Implements training/communications; coordinates system change communications; keeps end users up to date on system changes or updates throughout a project or upgrade.
    • Assists in the development of change management strategies and training needs.
    • Provides and recommends creative solutions to processes and procedures for enhancements, additions, or modifications to improve clinical systems.  Advises the build teams on any such system enhancements or modifications.
    • Participates in a variety of training and optimization projects.
    • Develops and maintains networks of super users within specialty areas; utilizes these groups to assure end user familiarity with system changes and enhancements.
    • Serves as a liaison between training and IT to coordinate needs assessments, impact analyses, resource utilization, system requirements and integration methodologies.
    • Other duties or special projects as assigned.

    BENEFITS: We know that having options and robust benefit plans are important to you. To make sure our teams have a great experience working with us, we offer:

    • Health Insurance Plans
    • Short and Long Term Disability Plans
    • Life Insurance
    • Tuition Reimbursement Program
    • Paid Parental Leave
    • Company-paid Retirement Program
    • Generous paid time off program to provide balance to you at home
    • 10 paid holidays and MORE!