LOCATION: 543 TAYLOR AVE. - OSU OUTPATIENT EAST (32 HR. WORK WEEK)

OSU PHYSICIANS, INC. We believe that being engaged and sharing in a larger purpose at work is instrumental to the employee experience. “Tradition, iconic, determination, teamwork, competitive, purpose, compassion, community, pride, integrity.” These are words that our employees use to describe what it feels like to embody the “Buckeye Spirit” and work for our organization. Sound like something you are seeking? We invite you to keep reading. Located throughout Central Ohio serving as the clinical service arm of one of America's top-ranked academic medical centers, OSU Physicians, Inc. fosters an environment built on diversity, employee development and quality patient care. At our organization, we value inclusiveness, determination, empathy, sincerity, ownership and innovation by leading the charge toward a better future through the power of connection.

Our vision is to push the boundaries of discovery and knowledge to solve significant health problems and deliver unparalleled care to our patients. Apply now and work together with us to make a greater impact on our society in which we serve.

WE ARE CURRENTLY SEEKING A REGISTERED NURSE FOR PHONE TRIAGE AT OUR OUTPATIENT EAST CLINIC.  CARDIOLOGY EXPERIENCE WOULD BE A PLUS!

PURPOSE: The Registered Nurse (RN) provides telephonic triage skilled nursing services and advice to patients, and assists in clinic when needed, under the direction of a physician or midlevel provider, and provides a variety of related services to maintain a safe, therapeutic environment.  The functions of the Registered Nurse are to collect patient health data, analyze the data to determine diagnoses, develop a plan of care that prescribes interventions to attain the expected outcomes, identify expected outcomes individualized to the patient, and routes patient accordingly while working collaboratively with the healthcare team.  Performs professional nursing work of considerable difficulty including the care of patients as outlined by physicians and the objectives and policies of the organization.  Provides patient and family health education and health assessment.

REQUIREMENTS:  Associate Degree in Nursing and current Ohio Registered Nurse license.  CPR/BLS certified.  Knowledge of triage procedures along with clinic, physician office and/or urgent care experience.  Ability to maintain quality, safety, and/or infection control standards. Knowledge of appropriate procedures and standards for the administration of medications and patient care aids. Ability to educate and clearly communicate with patients and/or families as to the nature of disease and to provide instruction on proper care and treatment. Ability to convey information both in writing and verbally.  High level of interpersonal skills to handle sensitive and confidential situations.  Position continually requires demonstrated poise, tact and diplomacy.  Analytical ability and critical thinking to gather and interpret data and develop, recommend, and implement solutions.  Demonstrate the ability to have excellent listening skills in order to understand the nature and urgency of the call/message. 

PREFERENCES: Bachelor's Degree in Nursing.  Two or more years of nursing experience.  Phone triage experience.  Experience in clinical specialty where assigned. ACLS certified.

SOME OF THE DUTIES AND RESPONSIBILITIES ARE:

• Using the nursing process, triage patient concerns in clinic as well as over the telephone and provide nursing advice.  Receive phone calls relating to appointments, urgent care, inpatient admissions, prescription refills and test results in accordance with clinic protocols and coordinate proper disposition of each.  Make pre and post procedure phone calls to patients.  Follow guidelines for managing, addressing, and responding to IHIS in-basket tasks and communications received via other electronic means. Develop and implement nursing plan of care for patients. Link patient to resources as needed based on the outcome of the call.
• Follow guidelines for managing, addressing, and responding to IHIS in-basket tasks and communications received via other electronic means.  Effectively identify high priority patient related concerns and provide clear and concise hand-off communication to provider and/or designee per department guidelines. 
• Schedules specialized tests and treatment modalities, provides prescription drug instructions and other patient education including procedures and/or disease processes where needed for patient care.
• Triages new patient requests, advising the schedules as to when and with whom the patient will be scheduled

PREFERENCES: Bachelor's Degree in Nursing.  Two or more years of nursing experience. ACLS certified.  

BENEFITS: We know that having options and robust benefit plans are important to you. To make sure our teams have a great experience working with us, we offer:

• Health Insurance Plans
• Short and Long Term Disability Plans
• Life Insurance
• Tuition Reimbursement Program
• Paid Parental Leave
• Company-paid Retirement Program
• Generous paid time off program to provide balance to you at home
• 10 paid holidays and MORE!

SALARY RANGE: $25.87per hour up to $42.31 per hour