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Team Member

Oak Court Mall

Team Member

Memphis, TN
Part Time
Paid
  • Responsibilities

    Role Summary

    Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

    General Responsibilities

    Read, understand and comply with all parts of the Team Member Handbook

    Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).

    Execute FIFO (First In, First Out) model is being followed.

    Protect the customer experience by ensuring packaging, food presentation and quality is top level.

    Appropriately handle all customer issues and play a positive role in customer recovery.

    Show up on time, have a great attitude and work hard for your entire shift.

    Constantly improve yourself by finding ways to do your work better and faster.

    Proactively pursue the certification process and look for opportunities to be cross-trained.

    Be responsible to fill your shift if you are not able work.

    Ensure your appearance is in compliance with the Handbook

    Be a team player

    Display good stewardship and a sense of ownership for the business

    Requirements

    Available to work a minimum of 3 days per week

    Understand the expectation of Chick-fil-A customer service standards and operational excellence.

    Skills

    Outgoing and fun

    Great attitude

    Hard working

    Dependable

    Honest

    Demonstrate leadership attributes

    Team-player

    Positive attitude & role model

    Responsive to team’s needs

    Takes initiative

    Works to serve others

    Motivated to grow and to learn

    Great verbal communicator

    Outgoing/friendly/patient

    Desire for ongoing training/education

    Detailed & keenly observant

    Passion for procedural discipline

    Able to lift 40 - 60 pounds on a consistent basis