Oakwood Senior Living, nestled in the heart of the Bryden Historical District, offers family-focused Senior Living options. We focus on what’s important to residents and take pride in providing the highest level of service possible to achieve top-notch residence experience and residents’ overall well-being.
We are searching for a Medical Office Coordinator to join our team. The front desk receptionist is the first point of contact for customers, guests, and walk-ins. They perform various functions, including providing clerical and customer support duties.
Essential Duties include:
- Greet and assist Residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform Residents or staff of the arrival of guests, packages, and flowers.
- Handle Medicaid Waivers.
- Update and utilize QuickBooks on daily basis.
- Accommodate Residents’ requests for assistance - referring to other staff as necessary.
- Provide marketing information to visitors.
- Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
- Maintain and regularly update database of Residents general information and update/distribute Residents phone list. Handle other clerical duties as assigned.
- Support other departments as needed to ensure high quality Resident service.
- Demonstrate positive Resident relations and community’s quality care and service standards to Residents, Families, and guests. Maintain positive, cheerful attitude at all times.
- Maintains confidentiality of information about the facility and the individual residents.
- Attend in-service and staff meetings and education programs.
- Other duties as assigned.
- CPR
- Medicaid Waiver and QuickBooks a MUST Have
- At least 1 year of related work experience
Basic Qualification & Experience:
· High School Diploma or equivalent preferred but not required
We look forward to talking with you about a career working with our residents in their home...we truly want you to love where you work.