Job Description

COMMUNITY RESOURCES DIRECTOR - MARKETER JOB SUMMARY:

HAVE YOU HAD SOMEONE YOU LOVE NEED EXTRA HELP IN ORDER TO SAFELY STAY AT HOME? We believe that families should be free from the stress and anxiety that often comes with caring for their loved one. As such, we're going to serve 1,500 families with their loved ones' care over the next 5 years. In order to do that, we need to grow our top notch team with motivated people who believe in our mission as much as we do. Are you unusually organized and a creative thinker? Do you naturally take ownership and track details to completion? Are you excited about creating and keeping numerous projects moving forward at one time? If so, keep reading. . .

Our Upland office is hiring a Community Resources Director, responsible for marketing and outside sales. We are growing like crazy, and we’re looking for someone who can jump into a system quickly while contributing their own magic touch. The world of homecare marketing represents a challenge right now (do we even need to mention COVID?!?), with competitors (and consumers) growing more sophisticated with each passing day! IN A NUTSHELL, THE GOAL OF THIS POSITION IS TO FURTHER DEVELOP AND MAINTAIN TRUST RELATIONSHIPS WITH OUR VARIOUS REFERRAL SOURCES/COMMUNITY PARTNERS, WHICH WILL IN TURN LEAD TO THEIR REFERRING QUALIFIED PROSPECTIVE CLIENTS TO OASIS. We help hundreds of people every year find peace-of-mind. Our ideal candidate is "HUMBLE, HUNGRY, AND SMART", so if you like an ongoing challenge, can execute on strategy, and thrive on results through compassionate service, then this role may be for you. This isn't a "rocking chair" kind of position.

This vital role requires a dynamic person who has a well rounded set of abilities, and is willing to continually learn and expand their skill-set and expertise. If you'd be described as a sleepy, "go-with-the-flow" person, you might apply at the knitting store down the street. Seriously though, you'll have to be friendly, creative, and passionately serve our community partners and existing staff, as well as the elderly/disabled clients we have the opportunity to serve. You'll need to possess amazing detail and organizational skills. You must have a hunger for improvement and continually strive to expand the quality of our offering. See? This isn't a "rocking chair" kind of position!

We take pride in being at the forefront of the senior care industry! We daily live up to this reputation by offering sincere, quality care that provides our clients, their families, and our caregivers with peace of mind. Experience in Healthcare or Homecare is a big plus.

ESSENTIAL FUNCTIONS INCLUDE :

• Client lead generation (outside sales)

• Client lead conversion and follow-up (outside and inside sales)

• Community liaison and consultant

• Public relations

• Marketing budget management

• Effectively track and report activities in Customer Relations Management system

• Rotate in office on-call duties, taking emergency/incoming calls after hours as needed

• Participate as needed in special pop-up projects

JOB REQUIREMENTS EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES and AVAILABILITY

• A minimum of 1-2 years Customer Service experience - Relationship Marketing experience is STRONGLY preferred.
• 4 year College Degree (BA/BS) preferred, but not required
• Entrepreneurial drive, spirit, and ambition; must be a self-motivated, results-oriented person.
• Is a naturally gifted communicator (written, verbal, public speaking, and presentation)
• Has no fear of technology. We use our computer systems to the fullest around here; if you are afraid of computers this is not the place for you.
• Gets upset when excuses are given
• Gets stuff DONE!
• Doesn’t allow “Bright and Shiny” to distract them
• Sets a goal then takes action to conquer it!
• Multi-tasks so well that plate spinners look on with awe
• Extremely organized and detail oriented
• Team player who is willing to do what it takes to get something done
• Believes in having fun
• Is always learning, growing, and being stretched
• Desires to be a part of something larger than themselves
• Is able to ninja though an inbox with ease
• Works hard but also like to have F.U.N. while getting things done!

NO TOADSTOOLS Pushing the limits of “generally accepted” is part of our average work day. That means we expect our team members to push the envelope with their own skills as well. If you aren’t growing, you’re planting roots into your chairs as the light from your screen transforms you into a toadstool . . . and who would want that!?

WORKING CONDITIONS/ENVIRONMENT

• Will split time between working in the field and in our Upland office. Time will be split approximately 25% in the office, 75% in the field, (though subject to change during the pandemic).

Great Benefits package, including:

• Paid Vacation/Sick time
• Paid Birthdays off
• Company matched 401k
• Personal Finance training reimbursement ("Financial Peace University")
• Base pay plus heavy emphasis on commission, generously based on sales effectiveness and performance.

• Must be available to work during business hours of 9:00am 5:30pm Monday-Friday (at minimum), or outside these hours as marketing efforts require.

Company Description

Established in 2002. Oasis In-Home Care was established to offer an affordable alternative to seniors and the disabled who want to remain in the comfort of their homes but need a little help to be independent. Clinical research has revealed that people recover very quickly and most adequately in the privacy and comfort of their own homes. However, today's busy lifestyles can deprive family and friends of the time and energy required for a loved one to remain safely at home. Fortunately, Oasis In-Home Care has answered the call! Seniors and the disabled can now enjoy the comforts of their homes for as long as possible.