Essential Job Functions:

Diagnose repairs needed to correct identified complaints.

Perform repairs and maintenance in accordance with best industry practices.

Document workflow including diagnoses, cause, and correction in sufficient detail to satisfy warranty and NIRVC guests.

Perform pre-delivery inspections and walk-through demonstration.

Test and verify repairs made to recreational vehicles.

Recreational Vehicle maintenance includes, but is not limited to, the following systems:

Electrical Systems

Water Heating Systems

Propane Systems

Interior Carpentry/Countertops

Slide Out Systems

Generators

Roof mounted A/C Systems

Satellite Systems

Appliances

Essential Job Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to handle multiple tasks.

Ability to communicate in a professional and tactful manner.

Ability to prioritize work assignments.

Ability to provide accurate and helpful information to customer.

Ability to analyze and write reports.

Ability to handle problems and facilitate successful outcomes.

Willingness to accept additional tasks, duties and/or direction from management.

Basic math skills.

Comprehensive knowledge of product installation activities.

Working knowledge of the activities, methods, procedures and policies of a Service Department environment.

General knowledge of products, installation schedules.

Forklift experience/certification preferred or ability to be certified.

Valid Driver's License Required.

May lift up to 25 to 50 pounds.

Prolonged periods of standing, stooping, crawling, and bending.

Exposure to heights and hazards related to working with electrical and welding equipment.

Good manual dexterity and balance while working off the ground.

The ability to periodically lift in excess of 50 pounds.

Mechanical, electrical and electronics aptitude; troubleshooting and problem-solving capabilities.

Good communication, organizational, and learning skills.

The desire to upgrade and learn new skills as technology advances.

The ability to work independently and as a team member.

Pride in workmanship and the desire to attain a superior level of expertise.

Tolerate environmental conditions including heat, cold, humidity, noise, dust, and wetness.

Preferred Skills as an Experienced Service Technician:

Experience with AC/DC Electrical.

Basic Plumbing knowledge.

Some HVAC Mechanical knowledge.

Great Troubleshooting Skills.

RVIA Certification (Not Required).

Building trades: trade skills in wood working, electrical, building, painting, drywall, plumbing, flooring: helpful.

Trade skills from auto, trucking, or similar industry: helpful.

Ability to work with your hands.

Friendly and cooperative personality.

Dependability and trustworthiness.