Job Description

REQUIRED QUALIFICATIONS:

• Previous experience in customer service, sales, accounting, and/or like to work with numbers • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Reliable transportation

CANDIDATE MUST BE ABLE TO DEMONSTRATE THE FOLLOWING:

• Handle customer inquiries and complaints: bi-lingual in Spanish a plus • Provide information about the products and services • Troubleshoot and resolve invoice issues and concerns • Document and update customer records based on interactions • Develop and maintain a knowledge base of the evolving products and services

OTHER REQUIREMENTS:

• Proactive and can-do attitude with a focus on customer service • Excellent organizational and multi-tasking skills • Superior time management skills • Strong verbal and written communication skills • Independent and self-motivated (a good work ethic) • Commitment to teamwork and flexibility • Can work well with others

Company Description

OEI is a growing, Jacksonville based company in our 16th year of business. We have many long term employees and provide a very positive, team oriented, work environment. Our most important asset is our employees and we are looking to add new team members that will continue our track record of success. We are looking for hard working, customer focused people who are eager to use their skills to grow within our organization. We appreciate your interest in Oates Energy and look forward to reviewing your application!