Job Description

• Administration, maintenance, and operation of systems infrastructure
• Setup and configure physical and virtual servers, workstations, printers and phones
• Hands on configuration of Desktops, Laptops, Servers and A/V Systems
• Cabling and physical racking & stacking
• Administer Microsoft Exchange Online (O365) and Active Directory
• Administration of VOIP system(s)
• Determine action plans to address issues, communicating proactively with service users and stakeholders. Ensure systems are compliant and secure.
• Run diagnostic programs, isolate problems, and determine and implement solutions.
• Respond to business critical emergencies both during and after business hours
• Act as escalation point for other members of IT
• Utilize ITIL processes and ServiceNow for IT support/help desk tickets
• Write documentation and/or specific procedures to help clients with repetitive tasks
• Provide high level of internal customer service
• Maintain current knowledge of new hardware and software
• Working knowledge of LAN/WAN
• Solid understanding of Cloud based hosting providers such as GCP and Azure

Qualifications

• 6+ years of experience supporting and maintaining a Windows and Linux server
• environment
• Microsoft certifications desired, MCSE preferred
• Proficiency with Microsoft products (Exchange Online, Active Directory, MS Server)
• Hands on experience managing VMARE vSphere server and VDI environments
• Hands on experience managing cloud environments (MS Azure, Google Cloud, AWS)
• Hands on experience managing and administrating GitLab
• Proficiency with TCP/IP Protocol Stack and DNS
• Bachelor degree in information systems, computer science or related field
• Proven track record of successfully juggling multiple tasks and solving problems independently
• Strong customer support experience
• Collaborative team player
• Capable of lifting up to 40 pounds

Additional Information

BENEFITS AND PERKS:

• Competitive compensation package
• Fully covered medical, dental, vision and disability insurance
• Unlimited PTO policy
• Excellent Work/Life balance
• 401K plan

SALARY RANGE:

$60,000 - $80,000

All your information will be kept confidential according to EEO guidelines.

ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, AGE, DISABILITY, NATIONAL ORIGIN, VETERAN STATUS, MARITAL STATUS, AND ANY OTHER STATUS PROTECTED BY FEDERAL, STATE, OR LOCAL LAW.