Job Description

JOB TITLE:

Claims Associate/Para-Legal

JOB FAMILY:

Claims Department, Legal Division

ROLE SUMMARY:

This position is responsible to create, maintain, investigate, negotiate and settle cargo claims presented against ONE and ensures that the claims processes are handled in an efficient manner. Associate/Para-Legal will also handle third party recovery claims. Position will work directly with Claims Manager, Supervisor, customers, vendors, and other stakeholders to help resolve claims issues and under supervision of our counsels to prepare cases, get involved in fact-finding projects, be responsible for developing and maintaining an index system for all case files. Will also liaise with BPIT to maintain and enhance Claims-ServiceNow database.

ADDITIONAL RESPONSIBILITIES:

· Investigate, negotiate and settle claims on best terms available to ONE and in accordance with contract terms, liability limitations, and liability exemptions.

· Maintain documentation and communication with Protection and Indemnity Insurers (Clubs)

· Pursue recovery against 3rd parties under liability or contracts, whenever possible

· Accurately maintain and update multiple databases to ensure proper documentation is analyzed to submit claims and recover funds

· Work closely with personnel in other departments for assistance in the claims area

· Process payment requests, funds transfers and invoicing to process and collect payments and collections

· Create reports for attorneys based on case specifications and attorney requests.

· Conduct investigations, statistical and documentary research

· Conducting routine discovery

· Obtaining due diligence materials

· Organizing and tracking files for important transactions or case documents, including pleadings and voluminous discovery documents

· Creating and maintaining a case-management database

· Perform other duties on as needed basis

CORE REQUIRED SKILLS AND COMPETENCIES:

· Ability to take initiative and adapt to a quickly changing work environment

· Ability to work both independently and in a team environment

· Must be detail oriented, accurate, and self- motivated

· Strong communication and interpersonal skills

· Ability to exercise sound judgment in all situations

· Strong research and report-generating skills

FUNCTION SPECIFIC REQUIRED SKILLS AND COMPETENCIES:

• Experience with specialized computer systems to monitor and manage claims is a plus
• Excellent systems skills with proficiency in MS Excel, Word, PowerPoint, Gmail
• Excellent communication and organization abilities

REQUIRED MINIMUM YEARS EXPERIENCE:

A minimum of 2 years’ work experience and

1 year of claim adjuster or industry experience

REQUIRED MINIMUM EDUCATION:

Bachelor’s degree is required

Resumes may be submitted to usa.onecareers@one-line.com

To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5ebe3104-e38c-46ac-8508-76b7402ab3ae&ccId=19000101_000001&lang=en_US

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

Ocean Network Express is a global transportation company with our main area of operations as international containerized shipping with a fleet size of 1.6 million TEU.