Job Description

Job Description

Job Title:

Detention and Demurrage Analyst

Department Summary:

The Chicago Strategic Yield Management Office will be responsible for balancing ONE’s dual goals of providing industry-leading operations while maximizing profitability.

In this capacity, they will act as an escalation point to resolve operational/financial disputes and requests in a timely fashion. They will also work to maximize profitability through proactive process improvement and cross-functional coordination.

Primary Responsibilities:

• Manage daily escalation requests related to Detention and Demurrage disputes from Offshore, Sales, and related divisions

• Proactively work with related divisions to find out any opportunities for improvement in processes to reduce the number of disputes and escalation requests

• Resolve issues related to outstanding Account Receivable through daily work and process improvement

• Create necessary reports to analyze and evaluate the progress of activities and projects of Strategic Yield Management

• Pro-actively work with Inland Operations, Vessel Control, Space Control, Service Center and Accounting departments to streamline processes resulting in sustainable yield management

• Pro-actively support Director and Manager of Strategic Yield Management to develop and implement processes and business rules that customer needs, market conditions, and ONE targets

Core Required Skills and Competencies:

• Strong communication skills, written and verbal

• Ability to summarize information

• Ability to prioritize tasks

• Results-oriented mindset

• Strong analytical skills with the ability to quantify problems and opportunities for improvement

• Understands ONE’s value proposition, and can determine where value is created and/or compromised

• Applies knowledge of present procedures in tandem with educated judgment in the overall decision-making process

Function Specific Required Skills and Competencies:

• Experience in liner operations/logistics/intermodal industry, including experience in Marketing and/or Operations (rail, truck, etc.)

• Experience with Intermodal Detention and Demurrage preferred

• Ability to work cooperatively with other departments within NA and globally

• Proven high level of analytical experience and skills

• Strong proficiency in MS applications: Excel, Word, and PowerPoint

• Knowledge of pivot tables and formulas in MS Excel and/or Google Sheets

• Applies sound decision-making, knowledge of procedures when making daily decisions

• Able to adapt to fast-changing situations

Company Description

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s seventh-largest container carrier with a fleet size of approximately 1.53 million TEU. Operating more than 200 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of THE Alliance (THEA), a global ocean carrier consortium.

For more information, please visit www.one-line.com

Company Description

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\r\n\r\nAbout Ocean Network Express (ONE)\r\n\r\nOcean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s seventh-largest container carrier with a fleet size of approximately 1.53 million TEU. Operating more than 200 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of THE Alliance (THEA), a global ocean carrier consortium.\r\n\r\nFor more information, please visit www.one-line.com