Odesus is a premier IT consulting company specializing in project staff augmentation. For over a decade, Odesus has been the go-to company providing top quality IT consultants. Our client in Burbank, CA is currently seeking a contract Data Analyst with experience in using ServiceNow Discovery, along with other asset management tools and be responsible for the identification and resolution of data discovery errors, managing data coming into the CMDB and performing data quality audits to enable accurate and up-to-date information. Deliverables Handle tactical-level Technology Asset Management (TAM) activities including the development of various reports (e.g., asset inventory, data quality report) Manage to the established TAM process, procedures, policies, and technologies and adhere with overarching TAM strategy as it relates to discovery and CMDB data management Implement updates to the company's data model based on continuous improvement initiatives Manage the TAM discovery schedule by tracking scanned subnets and update the discovery schedule based on new subnets or requirements Report on discovery errors and provide recommendations for remediation Work with the network team and asset owners to resolve outstanding discovery errors Report on CMDB data quality and provide recommendations for remediation Work with asset owners to resolve data quality issues Execute maintenance activities on the asset inventory to align to meeting TAM KPIs Execute credential management process by scheduling meetings with asset owners to onboard their credentials into ServiceNow Pull exports from associated ServiceNow tables and generate reports and dashboards Conduct analysis on exports to calculate field completeness percentage Pull list of errors from ServiceNow based on Subnet or from discovery schedules Bucket errors by type (i.e. Credentials, Network, etc.) and work with associated parties for resolution Create custom probes Discovery patterns as necessary Requirements Bachelorrsquos degree in Information Technology or related discipline preferred, or equivalent work experience. 4-5 years of ServiceNow ITAM experience (Discovery experience preferred) Detailed understanding of IT Asset Management principles and processes Skills in identifying, communicating and resolving complexed business problems Track record of delivery within technology environments. Highly analytical in problem solving with the ability to apply innovative thinking Proficiency using Microsoft Office 365 (Word, Excel, PowerPoint, Teams) Knowledge of the information system environment, including both hardware and software. Understanding of key physical virtual operating systems and hardware data attributes (processors, cores, etc.). Knowledge of VMware Virtual Center, Microsoft SCCM, Software and Hardware discovery tools, and Active Directory, as well as UnixWindows Operating systems and networking Advanced interpersonal skills ability to work effectively with internal contacts and vendors Strong communication and presentation skills Demonstrate ability to meet tight deadlines as well as coordinate, prioritize and communicate project statuses to internal customers and stakeholders. Due to Covid19, this role is a remote opportunity until further notice. However, candidates must be able to work onsite in Burbank at a later time. Therefore, local candidates or candidates willing to relocate on a short notice are preferred. For more information and immediate consideration, please send your resume as a Word document today!