Job Description

BUSINESS SYSTEMS ANALYST

THIS IS A HYBRID (40% REMOTE AND 60% ONSITE) ROLE IN SAN FRANCISCO, CA.

“I understand, explain and deliver the benefits of technology by identifying places to transform businesses that have roadblocks to scaling” - Ray Carnes, Business Systems Analyst.

“Sometimes I have nightmares that a giant evil raisin is chasing me, and I wake up in a cold sweat. Then, I remember that I am a Business Systems Analyst at Odoo, and I calm down and go back to sleep. We’re not afraid of anything.” - Ray Carnes, Business Systems Analyst (falsely attributed by Hunter Stoehr, Sr. BSA Recruiter)

Odoo is the world's top open-source ERP SaaS Company (Electronic Resource Planning, Software as a Service) with more than 5 million users worldwide!

Odoo delivers world-changing technology to thousands of businesses across the globe. Our Business Systems Analysts are the unflappable operatives who work one-on-one with clients to design and execute the implementation of that technology.

Our BSAs have complete control over their projects and get an opportunity to work with a diverse client pool across several industries and deploy infinitely many different use cases of all Odoo’s applications.

Our solutions cover everything, you will be trained in everything, and your first 2 years as a BSA in Odoo are easily worth 5 with any of our competitors.

RESPONSIBILITIES:

• Be a full cycle ERP Business System Analyst for the North American market, providing our clients with a top-notch end-user implementation experience. You will set up apps for existing clients and implement our software while instructing the end-user in its usage

• Manage client relationships while implementing Odoo SaaS solutions

• Analyze all aspects of clients' business operations to map their processes to Odoo's solutions

• Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation

• Project manage ERP implementations to create systems used by clients who want a product they love. Integration involves Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more

• Collaborate with Odoo's developers to execute clients' business requirements

• Collaborate with clients' implementation managers on User Acceptance Testing and End User Training

• Occasionally advise the sales team during pre-sale regarding complex implementations

MUST-HAVE:

• Bachelor's degree or higher in Engineering Management, Industrial Engineering, Business Analytics, or a related discipline

• Excellent planning, mapping, and communication skills combined with client interaction, being able to make in-the-moment decisions based on new information constantly

• With an affinity with the Information Technology world, you understand use cases of ERP (Enterprise Resource Planning software)

• Relational Database literacy

NICE TO HAVE:

• Between 1 and 5 years of aligned experience implementing software / ERPs, project managing, consulting to clients, and/or something similar to what the role does

• Any other experience with ERP

• Any other experience in a SaaS company

• Available immediately

VALUES:

• You can work in a fast-paced start-up environment with a hands-on attitude

• You are open-minded and can react to change with agility

• You have an intrapreneur mindset and are not afraid to take appropriate initiatives

• You are a quick and autonomous learner

• You have a passion for software

• You are approachable, honest, and a fun team player

COMPENSATION AND PERKS:

• $100 towards a work from home office set up + the ability to pick up chairs, laptop stands, etc., as needed. (All office equipment picked up is considered office property, whereas the $100 spent on office equipment would be yours to keep)

• Free books for professional development

• Team member's benefits include healthcare (KAISER!), dental, vision, life insurance, Flexible Spending Account, Health Savings Account

• PTO (Paid-time-off), paid sick days and paid holidays

• Employee Assistance Program; 3 X 1 hour telehealth calls with certified mental health professionals

• Evolve in a nice working atmosphere with a passionate, growing team!

• Company-sponsored events for groups of 6+ employees

• Pre-tax commuter benefits such as parking and transit

• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!

• Yoga classes on-site and other activities possibly expensed if multiple employees attend, especially sports-focused activities

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Company Description

With a small company of smart people who like working hard and have fun too, we released the most disruptive enterprise management software in the world: Odoo. Fully open source, full-featured, with apps small to medium-sized companies can take advantage of. Odoo is a suite of business apps that cover all enterprise management needs: CRM, eCommerce, Accounting, Project Management, Inventory, etc.