Benefits:

Company parties

Opportunity for advancement

Training & development

Job Description : Answer incoming calls and take detailed messages in your carbon copy

message log.

Check voice messages every morning.

Complete an In Take forms on potential clients calling in, provide a copy

to the Director for follow up. Also conduct weekly follow-up as deemed

necessary by the Director.

Maintain the time away log.

Keep track of supplies needed for the office.

Conduct monthly satisfaction calls then enter pertinent information for

quarterly supervisor visits conducted by Nurses. Make any necessary

address and medication changes. Also document any falls they may

have had, etc.

Prepare timesheets for monthly billing of private clients.

Sanitize the office.

Prepare gloves, mask and sanitizers as needed for Aides to stop by and

pick up.

Send out welcome cards to new clients.

Send out birthday cards to clients.

Make copies of new applicants identifying documentation in the

absence of or at direction of the HR manager.

Assemble employee files and confirm all documentation is signed.

Input the satisfaction call information into spreadsheet form for the

Directors monthly review.

Monitor the office email and faxes throughout the day and distribute

accordingly.

Maintain and coordinate with the Executive Assistant and HR Manager

the office calendar.

Attend the Monday round table, take minutes, summarize the task for

each person, and distribute.

Communicate via phone or text to clients and aides on behalf of the

team.

Assist with recording exceptions in the EVV log to ensure accuracy for

billing and payroll.

Coordinate fill-ins for Clients

Communicate with new Clients during their first month of services

weekly