Benefits:
Free food & snacks
Free uniforms
Health insurance
Training & development
Competitive salary
Dental insurance
About Us Splash Swim School, Inc. is a family-focused swim school dedicated to helping children build confidence, develop water safety skills, and become strong swimmers. We’re looking for a friendly, organized, and dependable Front Desk Associate to be the first point of contact for our families.
The Role As a Front Desk Associate, you’ll help create a positive experience for students and parents from the moment they walk through the door. You’ll work closely with our swim instructors and management team to keep daily operations running smoothly.
Responsibilities
Welcome students and families with a warm, positive attitude
Check students in and out for swim lessons
Answer phones, emails, and parent questions
Assist families with class schedules, registrations, make-ups, and account questions
Process payments and maintain accurate customer records
Help keep the front desk and lobby organized, clean, and welcoming
Communicate schedule changes and important information to families
Support instructors and management with day-to-day administrative tasks
Provide excellent customer service and help resolve concerns professionally
Follow all swim school safety, operational, and customer-service procedures
Qualifications
Friendly, outgoing, and comfortable interacting with children and families
Strong communication and customer-service skills
Organized and able to multitask in a busy environment
Reliable, punctual, and dependable
Comfortable using computers, scheduling software, and basic office systems
Previous front desk, customer service, childcare, or recreation experience is a plus
Must be comfortable working around a pool environment
CPR/First Aid certification (to be obtained within a month of employment)
We’re looking for someone who genuinely enjoys working with families and creating a welcoming environment. The ideal candidate is patient, positive, detail-oriented, and able to stay calm and professional when things get busy.
If you love working with people and want to be part of a team that helps children become confident and safe in the water, we’d love to meet you!
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.