Key Responsibilities

Administrative Duties

Manage daily front office operations and maintain a welcoming environment for families and visitors

Answer phone calls, emails, and inquiries in a professional and timely manner

Maintain student and family records with accuracy and confidentiality

Support leadership with office organization and operational needs

Sales & Enrollment

Conduct tours for prospective families and provide information about programs and services

Build positive relationships with prospective families to support enrollment goals

Follow up with leads through phone calls, emails, and other communication methods

Maintain accurate records of inquiries, tours, and enrollment activity

Assist with enrollment paperwork and onboarding processes for new families

New Student & Family Orientation

Coordinate and conduct new student orientations for incoming families

Ensure all required enrollment documentation is completed and submitted

Customer Service & Communication

Provide exceptional customer service to current and prospective families

Address questions or concerns professionally and efficiently

Maintain positive communication with staff, families, and leadership team

Represent the organization in a professional and friendly manner at all times

Qualifications

Previous administrative, customer service, sales, or office experience preferred

Strong verbal and written communication skills

Sales experience

Preferred Skills

Experience in childcare, education, or school administration is a plus

Strong interpersonal and relationship-building skills

Ability to manage multiple priorities in a fast-paced environment

Schedule

9:00am-6:00pm