Office Admininistrator - Holistic Health Clinic

Massage Me LLC

Office Admininistrator - Holistic Health Clinic

Tacoma, WA
Full Time
Paid
  • Responsibilities

    Office Administrator

    Department: Administration Salary: $22.00 – $27.00 per hour

    ABOUT US

    At For You Wellness, our mission is to help individuals improve their health and well-being through holistic and therapeutic care. We provide a range of personalized health services in a supportive, healing environment, ensuring the highest level of patient care and satisfaction.

    ABOUT THE ROLE

    We are seeking an experienced Office Administrator to run the front office of our busy holistic health clinic. This role requires someone who understands medical administration, billing, and insurance verification, while also providing excellent patient support. You will oversee day-to-day front office operations, coordinate with practitioners and billers, and ensure a smooth patient experience.

    Key Responsibilities

    Manage daily front office operations including scheduling, phones, patient check-in/out, and patient communications.

    Verify insurance coverage, process billing tasks, and coordinate with medical billers.

    Maintain accurate patient records while ensuring HIPAA compliance and confidentiality.

    Support practitioners and leadership with administrative needs, reports, and special projects.

    Oversee inventory and ordering of front office and clinic supplies.

    Train and support front office staff to maintain consistency in service and operations.

    Help develop systems that improve patient flow, communication, and efficiency.

    Assist with clinic initiatives such as patient education, social media coordination, and wellness programs.

    Other duties as assigned to support clinic operations.

    Qualifications

    Must be 18 years or older.

    High School Diploma or GED required; Bachelor’s degree preferred.

    5–6 years of administration experience (medical or wellness clinic strongly preferred).

    2–4 years of supervisory/management experience in a fast-paced environment.

    Strong knowledge of medical billing and insurance verification.

    Highly organized, detail-oriented, and proactive.

    Excellent communication and customer service skills.

    Strong team player with ability to work independently.

    Availability to work some weekends.

    Preferred Skills

    Experience with EMR/EHR systems.

    Background in holistic, integrative, or medical practice administration.

    What We Offer

    Competitive pay: $22.00–$27.00 per hour

    Annual profit-sharing bonus (3% of profits split among team)

    Kaiser Permanente medical benefits for full-time employees (28+ hrs/week), including medical, dental, vision, Rx, and life insurance

    Employee Assistance Program for all employees

    Supportive, inclusive, and growth-oriented workplace

    Diversity & Inclusion

    At For You Wellness, we believe diversity strengthens our team and improves the care we provide. We are committed to Justice, Equity, Diversity, and Inclusion and encourage applicants from all backgrounds. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.