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Office Administrative Assistant

Total Fire Protection

Office Administrative Assistant

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    We are seeking a highly organized and personable Office Administrative Assistant to manage front desk operations and provide administrative support across multiple departments. This role is essential in ensuring smooth day-to-day operations and delivering excellent service to both internal teams and external visitors.

    RESPONSIBILITIES

    • Answer and direct a high volume of incoming phone calls in a professional and courteous manner.
    • Greet and assist visitors, ensuring a welcoming and organized front office environment.
    • Manage all incoming and outgoing mail and packages.
    • Maintain the appearance and organization of the front desk and lobby area.
    • Perform accurate and timely data entry tasks.
    • Monitor and order office supplies to ensure adequate inventory levels.
    • Assist the sales team with preparing and organizing bid documents.
    • Support the design department with permitting processes and submittal documentation.
    • Process credit card payments and maintain related records.

    QUALIFICATIONS

    • High school diploma or equivalent; associate degree or higher preferred.
    • 2+ years of experience in an administrative or front desk role.
    • Excellent verbal and written communication skills.
    • Strong organizational and multitasking abilities.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Experience with office equipment (phones, printers, copiers).
    • Ability to maintain confidentiality and handle sensitive information.
    • This role requires a strong commitment to punctuality and presence.

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    Job Type: Full-time

    Schedule: 8-hour shift - Monday to Friday

    Benefits:

    At Total Fire Protection, we recognize that our employees are the backbone of our success, and we are committed to fostering a work environment that not only values their contributions but also supports their overall well-being. Here are some of the benefits you can enjoy as a valued member of our team:

    • Health insurance
    • 401(k) with matching (fully vested after 2 years)
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Disability insurance
    • Flexible spending account
    • Health savings account
    • Professional Development
    • Paid Time Off & Holidays
    • Employee Referral Program
    • Company Events & Social Activities
    • Yearly Apparel Allowance

    By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.