Job Description

AECOM is seeking a detail-oriented and organized Office Administrator for the Frederick Douglass Tunnel (FDT) Integrated Program Office (IPO) in Baltimore, MD. AECOM is the delivery partner for Amtrak on the FDT Program that will upgrade a ten-mile section of the Northeast Corridor (NEC), America’s busiest passenger rail line. The IPO, with a capacity of nearly 125 work stations, has been set up to facilitate coordination among multiple FDT program partners, including CMAR contractors, Design Teams and other stakeholders, for this long-term major infrastructure program. This role requires 5 days per week, Monday-Friday, in the assigned office.

Responsibilities include, but may not be limited to, the following

• Oversee daily office operations and ensure efficiency. Ensure compliance with applicable safety and security plans, policies, and procedures.
• Support change of office location from temporary to permanent suite. Coordinate updates to presentation including permanent space move-in details and building specific items.
• Implement important employee engagement programs.
• Manage office equipment and facilities and provide guidance and support to team members regarding how to utilize, keep clean, and troubleshoot.
• Manage office supplies inventory and order replacements as needed. Maintain order logs, receipts, and payment approval documentation.
• Coordinate meeting room schedules and oversee assignment of desks and hoteling workspace reservations.
• Handle IPO related incoming and outgoing emails, phone calls, and package deliveries.
• Point of Contact (POC) for IPO emergency and evacuation drills, liaison to security and safety team within program and externally.
• Procure and deliver building access / ID badges to team members in compliance with applicable policies and procedures.
• Maintain badging logs, visitor lists, sign in sheets.
• Coordinate with building manager on security, maintenance and janitorial services as needed.
• On a regular weekly schedule, visually check the interior of the office suite, supplies, kitchen, breakroom, appliances, doors, etc. for issues, defects, cleanliness and maintenance.
• Initiate maintenance requests with building manager and follow up accordingly.
• Supervise / mentor / support other administrative staff, as needed.
• Liaise with vendors, service providers, and external partners. Facilitate and manage special events planning including refreshments, supplies, and audio-visual requirements.

Qualifications

Minimum Requirements

• BA/BS plus 6 years of recent relevant experience or demonstrated equivalency of experience and/or education
• Previous and recent experience managing an office with 10-15 employees present
• Demonstrated experience using all applications of the MSOffice suite (Word, Excel, Power Point, Outlook, etc.)
• Due to the nature of the work, US Citizenship is required

Preferred Qualifications

• College Diploma or University Degree in Business / Office Administration program or alike
• 8 years of recent experience in similar role
• Previous management experience is helpful

Additional Information

• This role requires in-office presence 5 days per week, Monday-Friday
• Adherence to FDT program policies is mandatory.
• Sponsorship is not available for this role
• Relocation support is not available for this position

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.