Benefits:

Dental insurance

Health insurance

Paid time off

Job description

Complete Disaster Services located in Mount Joy, PA is looking for a responsible Office Administrator to perform a variety of administrative and program tasks within our multiple insurance repair programs inclusive of supporting existing clients. The duties of the Office Administrator include providing support to our team, subcontractors, vendor partners, and following all Managed Repair Program network requirements and guidelines. This position requires exceptional attention to detail, time management and communication skills.

Responsibilities

Support answering the phone and directing daily and emergency calls

Daily program administration across multiple platforms

Data entry

Accounts receivable and payables

Work with CDS Project Estimators and other team members on program losses

Coordinate progression of any insurance loss claims

Maintain program compliance daily, weekly, and monthly

Maintain a consistent high scorecard rating for all programs

Completion of daily, weekly, and monthly Dash tasks. Training will be provided

Write and distribute email, correspondence memos, letters, faxes, and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Participate in vendor webinars and trainings

Willingness to complete required certifications

Weekly and monthly meetings to update management on insurance repair programs

Participate in company sponsored events

Other general office and administrative duties assigned

Skills

Professionalism with a strong business acumen

Exceptional listening skills

Experience in Restoration and Managed Repair Programs helpful

Proven experience as an administrative assistant or office management experience in a fast-paced environment

Ability to consistently meet daily, weekly, and monthly deadlines

Proven knowledge of office management systems and procedures

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

Previous experience in QuickBooks

IT troubleshooting skills helpful

Working knowledge of office equipment, including computers and printers

Proficiency in MS Office (MS Excel, MS PowerPoint, Outlook)

Certifications in the restoration industry helpful

High School degree; additional qualifications/certifications in administrative and management a plus

Job Type: Full-time

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Overtime

Ability to Relocate:

Mount Joy, PA 17552: Relocate before starting work (Required)

Work Location: In person