Office Administrator / Customer Service Representative
Benefits:
Bonus based on performance
Competitive salary
Paid time off
ANTON Plumbing Heating & Cooling is a licensed Plumbing, Heating, and Cooling contractor serving the state of New Jersey. We're seeking a positive, professional, and well-organized individual to perform administrative and customer service tasks in a fast-paced environment.
Responsibilities:
Answer phone calls, respond to emails, schedule customer appointments, and dispatch technicians in the field.
Fill out, submit, and follow up on the permit applications with the townships.
Register the manufacturer's warranty for installed units and file rebate applications.
Communicate effectively with customers, suppliers, and team members.
Follow up and record AR transactions.
Requirements:
Minimum of 5 years of experience as an Office clerk/Administrator/Customer service with a Plumbing, Heating, and Cooling business.
Excellent verbal, written, and interpersonal skills.
Self-motivated, detail-oriented, providing exceptional customer service
Bilingual