Benefits:

Competitive salary

Flexible schedule

Training & development

Office Administrator & Executive Assistant

Pathways Developmental Therapy – Santa Monica

Pathways Developmental Therapy is a boutique pediatric speech and language therapy practice serving children and families across the Westside of Los Angeles. We are looking for a warm, organized, and highly professional Office Administrator who enjoys helping families and creating a welcoming experience for everyone who walks through our doors.

This role is a blend of front office hospitality, clinic coordination, and executive support for the clinic director. The person in this position plays an important role in shaping the experience families have with our practice.

Our families are thoughtful, engaged parents who deeply value their children’s development. The right person for this role will naturally communicate with warmth, professionalism, and attention to detail.

We are looking for someone who enjoys creating order, anticipating needs, and helping a growing practice run smoothly.

Responsibilities

Front Office & Family Communication

Answer phone calls and respond to email inquiries from prospective and current families

Welcome families and create a warm, organized, and professional clinic environment

Guide families through the intake and onboarding process

Coordinate scheduling for evaluations and therapy sessions

Communicate clearly and thoughtfully with parents, therapists, and schools when needed

Scheduling & Clinic Operations

Manage therapist schedules and room usage

Monitor cancellations and help fill open appointment times

Maintain organized client records in the electronic medical record system

Track referrals and new client inquiries

Support the smooth day-to-day operations of the clinic

Executive Assistant Support

Provide administrative support to the clinic director

Assist with calendar coordination, scheduling, and follow-up communication

Help organize documents, projects, and internal systems

Assist with occasional local errands or logistical support when needed

Support special projects that help the clinic operate efficiently and grow

Qualifications

We are looking for someone who:

Is naturally warm, welcoming, and personable

Communicates clearly and professionally with parents and children

Has strong organizational and time-management skills

Is comfortable managing multiple tasks while maintaining attention to detail

Takes initiative and enjoys problem-solving

Is comfortable learning and using technology and office systems

Preferred experience:

Administrative or medical office experience

Experience supporting an executive or small business owner

Experience in a pediatric, education, or healthcare setting

Details

Location: Santa Monica, CA Schedule: Part-time or full-time depending on candidate and experience Compensation: Competitive hourly rate based on experience

About Pathways

Pathways Developmental Therapy helps children become clear, confident communicators. Our practice provides speech and language evaluations and therapy for children from 18 months through young adult. We work closely with families and schools and are proud to serve a thoughtful community of parents across the Westside of Los Angeles.

We are a small, collaborative team that values professionalism, kindness, and high-quality care.