Office Administrator Full-time | In-person | $18.00 – $21.00 per hour (based on experience)
About Moss Roofing
Moss Roofing is a trusted, family-owned company with over 30 years of experience providing roofing, siding, and gutter services throughout the Greenwood area. Built on values of honesty, integrity, and quality workmanship, we take pride in delivering excellent customer service and maintaining strong relationships within our community. As we continue to grow, we are looking for a reliable and motivated Office Administrator to join our team.
Position Summary
The Office Administrator plays a key role in supporting daily office operations and delivering outstanding customer service. This position is ideal for someone who is highly organized, detail-oriented, and comfortable handling multiple responsibilities in a fast-paced office environment.
Key Responsibilities
Answer and manage incoming phone calls in a professional and friendly manner
Schedule appointments for sales and service teams
Accurately capture and record new leads and customer information
Respond to customer emails in a timely and professional manner
Provide customers with updates regarding project status
Address customer questions and concerns with a solutions-focused approach
Screen solicitation calls to minimize interruptions
Perform general administrative duties to support office operations
Required Skills & Qualifications
Previous experience in an office administration or administrative support role
Experience in construction or home improvement is a plus
Strong verbal and written communication skills
Bilingual (English/Spanish) is a bonus
Excellent organizational and multitasking abilities
Customer-service oriented with strong problem-solving skills
Detail-oriented with accurate data entry and scheduling skills
Familiarity with CRM or scheduling software (HubSpot preferred, but not required)
Benefits
401(k) with company matching
Health insurance
Paid time off
Apply today and become an essential part of the Moss Roofing team – a family-owned company that values integrity, teamwork, and great customer service!