Benefits:

Quarterly company events

Paid vacation time

Paid holidays (6)

Health insurance stipend

Bi-weekly direct deposit pay

401(k) matching

Employee discounts

Flexible schedule

Paid time off

Training & development

POSITION SUMMARY The Office Administrator is responsible for support to Vertical Works, Inc., Utopian Villas, Riemer Remodel, and Tumbleweed Tiny House Company. This role also includes support to the president and managing director. This individual will be responsible to provide an unmatched customer service experience. This position will include welcoming visitors, incoming & outgoing phone calls, emails, various types of paperwork filing, basic accounting entry & duties, office housekeeping, coordinating meetings and appointments, and clerical and administrative duties.

To be a successful Office Administrator you must be service oriented, have a great attitude, be personable, and organized to keep our businesses operations running smoothly. Holding yourself accountable for results and having a high level of motivation will be key. This person must be transparent and be of one with integrity.

ABOUT VERTICAL WORKS, INC. Our mission is to improve the lives of our customers by building customized and personalized tiny homes, modular homes, and newly remodeled spaces. We have 4 company brands 1) Vertical Works, Inc. which provides new construction modular homes 2) Utopian Villas which provides luxury tiny homes 3) Tumbleweed Tiny House Company which provides travel tiny home 4) Riemer Remodel which includes projects like Kitchens, Bathrooms, Basements, and Additions. Our core values are the foundation of our business and guide our hiring process, they are transparency, integrity, accountability, knowledge, process, results driven, and excellence. Our company operates in Wisconsin and Texas and is growing by the day.

OBJECTIVES:

Be able to provide a prompt and welcoming greeting to both visitors and phone calls

Work with interested customers to provide basic information about New Homes, Tiny Homes and Remodeling services

Enter new customers, updates, filings, and other information into our CRM software

Provide administrative support to the President and Managing Director

Manage company calendars, appointments and meeting schedules

Process HR and employee related requests such as reviews, time off, sick time, etc.

Maintain office supply inventory and ordering

General housekeeping of the office space

Maintain showroom organization and current products offerings

Prepare for customer and vendor meetings

Prepare, organize, and file documents and paperwork both physical and digital

Basic accounting tasks such as reconciliations, payable entry, billable entry, etc.

COMPETENCIES

Ability to return all emails, voice, text, and social media messages within 24hrs

Ability to speak clearly and be easily understood, ability to maintain eye contact when speaking with others, and ability to summarize or paraphrase to verify understanding

Have a high level of verbal, written, and organizational skills

Well organized and have impeccable attention to detail

Ability to multitask

Strong time management and prioritization skills

Have a high level of self-accountability for meetings and deadlines

Apply common sense understanding to carry out details written or verbally

Flexibility and excellent problem-solving skills

Incorporation of Vertical Works, Inc. business philosophies and best practices when guiding customers

EDUCATION & EXPERIENCE

GED or high school diploma

Previous administrative experience 2+ years

Experience and efficiency with computers and programs such as Google Workspace-Gmail, Drive, Docs, Sheets, Meet, BuilderTrend, PDF creation

Experience in the construction industry is a plus

PHYSICAL REQUIREMENTS

Prolonged periods sitting at a desk and working on a computer

Lifting of up to 25#

SCHEDULE:

Monday thru Friday

8-hour shift, 8am to 4:30pm