Position Overview

The Office Assistant serves as the first point of contact for candidates, clients, and visitors. This role is responsible for delivering exceptional customer service, managing front-desk operations, and providing administrative support to the recruiting and staffing team. The ideal candidate is organized, professional, and able to work in a fast-paced environment.

Key Responsibilities:

• Greet and assist walk-in candidates, clients, and visitors in a professional and welcoming manner.
• Answer, screen, and route incoming phone calls and emails to the appropriate team members.
• Provide general information about company services, application processes, and job openings.
• Assist applicants with completing applications, onboarding forms, and required documentation.
• Schedule interviews, orientations, and assessments for candidates.
• Verify identification and employment eligibility (I-9 verification, E-Verify, etc., if applicable).
• Maintain confidentiality of all candidate records and sensitive information.
• Support recruiters and staffing specialists with administrative tasks as needed.
• Communicate appointment schedules, daily updates, and candidate arrivals to staff.

Requirements:

• High school diploma or equivalent
• 2+ years of experience in administrative support roles - customer service or staffing industry preferred.
• Excellent verbal and written communication skills.
• Strong customer service orientation with a friendly, professional demeanor.
• Proficient with MS Office (Word, Outlook, Teams) and comfortable using ATS or CRM systems.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.

Work Environment & Schedule

• On-site position in an office environment.
• Part time working hours with occasional adjustments based on business needs.

Summary

This role is essential to creating a positive experience for both candidates and clients. The Office Assistant helps ensure smooth daily operations and supports the staffing team in delivering timely and effective workforce solutions.