Job Description

Performs a broad range of administrative tasks in support of the Assisted Housing Staff. Provides back up coverage to the Receptionist. Maintains overall filing system for Department. Assists staff with filing.

1. Provides assistance and program information to applicants in person and over the phone including assistance with completing forms.

2. Responds to applicant and participant inquiries and works to resolve concerns regarding program services.

3. Performs admin assistant functions including filing, faxing and copying.

4. Assists in the preparation and tracking of applicant and participant paperwork.

5. Relieves the Receptionist for breaks, lunch, and as needed.

6. Maintains department on site and off site filing system.

7. Processes incoming and outgoing mail.

Qualifications

_ Knowledge/Skills and Experience_

Solid knowledge of Housing and Urban Development (HUD) regulations

Solid customer service skills

Solid computer skills

Solid written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel and the general public

Expert filing skills

Up to three (3) months on-the-job training to perform the job effectively

** Equipment Utilized**

Equipment requiring involved set up, adjustments and operational procedures (e.g. word processing equipment, personal computer, scanners, letter folding machine, and digital copier/printer)

Standard office software (Microsoft Excel, Word, and Access)

In accordance with Equal Pay for Equal Work Act; We are actively recruiting for this position and accepting applications. The posting will remain open until the role is filled or until February 2026, whichever comes first.

Additional Information

Conditions of employment:

Aurora Housing Authority is an Equal Opportunity Employer

** Starting salary for this position is $20 - $22 per hour depending on experience.**