Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Employee discounts

Vision insurance

We Knead help at our new Downtown location

Job Description

An Office Assistant provides crucial administrative and clerical support to ensure the smooth functioning of an office environment. Their responsibilities often include answering phones, managing correspondence, scheduling appointments, maintaining files, scanning, inventory, ordering office supplies, some accounting, and handling general office duties. The Office Assistant may also be the first point of contact for visitors and clients, playing a key role in creating a positive first impression.

The keys to success in this position are reliability, efficiency, accuracy, high-level of customer service, an inclination to take the lead to ensure excellence, and interest in learning and career development.

Key Duties and Responsibilities

Assisting with data entry (Digitization, Manual Data Entry, Bookkeeping, Online Data Entry, Offline Data Entry), document preparation, laminating, filing, scanning, light accounting, creating spreadsheets

Answering the phone, checking voicemail, taking accurate messages, directing inquiries to the appropriate personnel, and managing email correspondence

Facilitates the resolution of customer complaints coming into the corporate office or problems to ensure satisfaction and return business

Researching and resolving sales transaction issues utilizing industry-specific software.

Using Point of Sale and other software to manage the Beyond Bread Gift Card program

Maintaining office supplies inventory and placing orders online; this includes maintaining inventory, tracking, and placing other orders (uniforms, some warehouse supplies, etc) by email, phone or online; ensuring office equipment is in working order

Preparing and mailing out gift cards and packages. Delivering mail & parcels to the post office.

Performs other related duties as requested by the President, Office Manager, Accounting Assistant, and Store Leadership Team Members

Managing deliveries that come in or need to be prepared to go out

Knowledgeable on Beyond Bread’s menu, concepts and restaurant processes

Assisting in company marketing by communicating and producing materials for products

Regularly updating existing records in databases and other systems

Maintains a professional appearance and grooming standards per our Dress Code and Appearance policy

Special projects and research related to Beyond Bread’s corporate functioning

Job Qualifications and Requirements

Essential:

Must be 22 years or older

Previous restaurant experience is a plus

High school diploma or equivalent required; additional education or certification in office administration is a plus

Proficient in using computer software programs such as Google Workspace and Microsoft Office Suite, and utilizing accounting software to assist with bookkeeping tasks

Excellent customer service skills that include active listening, communicating courteously, both verbal and written

High attention to detail, obsessed with accuracy, and a desire to learn

Strong organizational skills with the ability to multitask and prioritize tasks effectively

Punctual, reliable, and a team player

A natural leader with the desire to teach and share knowledge

Displays a willingness to make decisions while displaying a high level of reasoning skills and accurate judgment

Ability to maintain confidentiality and handle sensitive information with professionalism

Demonstrates knowledge of general accounting principles, practices, and the basic application and use of concepts, theories, and terminology in accounting

Mathematical skills: ability to calculate figures and amounts such as discounts, interest, commissions, portions, percentages, circumference, and volume

Ability to adapt to new systems, and processes well, and seeks out training to enhance knowledge, skills and abilities

Ability to work independently but also collaborate with others to support the overall office environment

Must have reliable transportation

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the company.

Physical Requirements:

The physical requirements must be met by an employee to successfully perform the essential functions of this job.

Able to lift 25 pounds frequently and up to 50 pounds occasionally

Solid stamina and able to sit, stand, and/or walk around for up to 6 hours at a time

Full range of motion needed in wrists, hands, and fingers

Able to bend, kneel, and reach as needed

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.