Office Assistant (CNA Required)

Company: Blessed Angels Home Health Services Location: 9450 Annapolis Rd ste 208 Job Type: Full-Time / Part-Time

Job Summary

We are seeking a highly organized and dependable Office Assistant with an active Certified Nursing Assistant (CNA) certification to support daily administrative and operational functions in our home health care office. This role combines office support duties with clinical awareness, helping ensure smooth communication between caregivers, clients, and management.

The ideal candidate is detail-oriented, compassionate, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities

Administrative Duties

Answer and direct incoming phone calls and emails

Schedule caregiver assignments and client visits

Maintain and organize client and employee files

Assist with timesheet tracking and document collection

Prepare reports, forms, and office correspondence

Maintain office supplies and equipment

Healthcare Support Duties

Verify CNA credentials and compliance documentation

Assist with caregiver onboarding paperwork

Communicate with nurses and caregivers regarding client needs

Ensure visit notes and documentation are submitted correctly

Help maintain compliance with state home health regulations

Cover shifts in the event of a call out or emergency

Coordination & Communication

Serve as a liaison between caregivers, clients, and supervisors

Assist with scheduling changes and coverage for shifts

Support HR and management with administrative tasks

Maintain confidentiality of client and employee information

Qualifications

Required

Active Certified Nursing Assistant (CNA) certification

High school diploma or equivalent

Strong organizational and multitasking skills

Proficiency with Microsoft Office, email, and basic computer systems

Excellent communication and customer service skills

Preferred

Previous experience in home health care or healthcare administration

Knowledge of caregiver scheduling systems

Experience handling timesheets or medical documentation

Skills & Attributes

Compassionate and professional demeanor

Strong attention to detail

Ability to handle sensitive information confidentially

Reliable and punctual

Ability to work independently and as part of a team

Work Environment

This position primarily works in an office setting, with occasional interaction with caregivers and clients. The role may require assisting with operational support related to home health services.