Role Summary

The Office Assistant provides day-to-day administrative and office support to ensure smooth operations within a healthcare and home care setting. This role focuses on organization, documentation, communication, and basic coordination to keep the office running efficiently. This is a support role, not a decision-making or executive-level position.

Primary Responsibilities

Administrative Support:

Answer phones, manage emails, and route messages appropriately

Maintain organized physical and digital files

Assist with data entry and document preparation

Order office supplies and manage inventory

Office Operations:

Support scheduling for meetings, staff, and appointments

Assist with onboarding paperwork for new hires

Track basic compliance documents (CPR, background checks, training logs)

Maintain office calendars and shared schedules

Communication & Customer Support:

Greet visitors professionally (in-person or virtual)

Communicate with caregivers, clients, and vendors as directed

Prepare routine emails, letters, and notices

What This Role Is Not

Not an executive assistant role

Not a clinical or medical position

Not responsible for independent decision-making

Not a marketing or social media role

Required Skills & Qualifications

High school diploma or equivalent (Associate’s degree preferred)

Prior office or administrative experience preferred

Basic computer skills (email, word processing, spreadsheets)

Strong organizational and time-management skills

Professional communication skills

Work Style & Expectations

Reliable and punctual

Detail-oriented and organized

Able to follow instructions and procedures

Comfortable working in a regulated healthcare environment

Willing to learn and adapt

Hours & Schedule

Part-time or full-time availability

On-site or hybrid depending on business needs

Standard business hours

Performance Indicators

Accurate and timely completion of assigned tasks

Well-organized files and records

Responsive communication

Smooth daily office operations

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.