Benefits:

Gym Memberships

Paid time off

Training & development

About Us:

At Kino Roofing, we design and build beautiful, lasting, and innovative roofing solutions. As one of Tucson’s fastest-growing companies, we pride ourselves on delivering excellence to every customer. We’re looking for a dedicated, customer-focused Office Assistant to join our team and assist in daily operational tasks.

About the Role:

We’re looking for a reliable, detail-oriented Office Assistant to help manage daily operations and support the Office Manager in maintaining order across the business. You’ll handle essential administrative, scheduling, and customer service tasks.

Training Period:

The position will begin with a hands-on training period to ensure full confidence in every task. During this time, you’ll learn through a clear process: explanation and overview of the task, a live demonstration of how it’s done, guided practice until you’re comfortable handling it independently.

Training pay is the same as regular pay, and you’ll be in the office full-time during this phase. The goal is to set you up for long-term success, not rush the process.

Key Responsibilities:

Book appointments for inbound calls following our sales process and occasionally calling existing leads/clients in our CRM to generate more business.

Maintain organized and accurate records within our internal systems.

Manage customer inquiries and respond to online reviews.

Update invoices, send deposit and warranty emails to clients.

Conduct daily insurance invoice follow-ups and maintain documentation.

Review and verify employee timesheets.

Support insurance management: obtain quotes, process payments, review policies.

Assist with additional administrative projects as needed.

Requirements:

Organized, proactive, and dependable

Strong communication and follow-up skills

Detail-oriented and process-driven

Able to multitask and adapt in a small, fast-paced office environment

Previous experience in an office, roofing, or construction setting is a plus

Schedule & Pay:

Full-time, Monday–Friday, 8 am until 5 pm with a 1 hour lunch break

Pay range: $18–$22/hour, depending on experience

Training pay is equal to regular hourly pay