Benefits:

401(k)

Company parties

Dental insurance

Flexible schedule

Opportunity for advancement

Training & development

Vision insurance

Summary

Join our office team!

This individual plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, stakeholders, and team members. This position involves diverse responsibilities, ranging from scheduling and customer service, filing and office support.

Primary Responsibilities

Answer phones, provide exceptional customer service, and maintain a detailed call log

Complete First Notice of Loss (FNOL) documentation accurately

Maintain an organized file system and company calendar/schedule

Manage outgoing/incoming mail, email, and faxes, as well as review and route Bulletins

Assist HR and other office roles as necessary

Assisting in organizing the office

Assisting in filing and record keeping

Other tasks as needed

Assist in making copies, filing, and phones as needed

Education and Experience Requirements

· High school diploma or equivalent required QuickBooks certified preferred

· Proven experience in administrative roles, preferably in a fast-paced office environment

· Familiarity with basic accounting principles, bookkeeping, and financial reporting

· Proficiency in computer applications and ability to adapt to new software applications

· Excellent communication, organizational, and multitasking skills

· Attention to detail and problem-solving skills

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday, 40 hours per week minimum.

The contents of this Job Description have been discussed with me and I have received a copy. I understand that this document is general in nature and responsibilities required may be amended from time to time. The signing of this Job Description acknowledges an understanding of the responsibilities of

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.