Benefits:
401(k) matching
Company parties
Competitive salary
Employee discounts
Training & development
Office Assistant & Showroom Coordinator
Budget Blinds of Boise
Customer-Focused | Detail-Oriented | Team-Driven
Benefits and Perks
Competitive Pay
401k Matching
Career Advancement Opportunities
Significant Employee, Friends & Family Discounts
Proven Training Program
Team Building Activities
Fun and Positive Work Environment
Awesome Co-workers
New Building!
Summary of Role
This full-time, customer-facing role is the front-line representative of our showroom and a key support member of our office team. You will warmly greet customers, assist with appointment scheduling, follow up with leads, and keep the showroom looking professional and organized. You’ll also coordinate order status updates, communicate with vendors, and support both sales and service teams to ensure an outstanding customer experience from first contact to final install.
Key Responsibilities
Customer & Showroom Experience
Greet all showroom visitors with warmth and professionalism
Assist customers with basic product questions, sample books, and pricing support
Maintain a clean, welcoming showroom environment at all times
Regularly update product sample books, swatch racks, and showroom displays
Provide showroom coverage on a rotating basis (including 1–2 Saturdays/month)
Lead Management & Scheduling
Follow up with all leads in a timely, professional manner
Schedule consultations and installations through our CRM software
Confirm upcoming appointments and communicate reschedules or updates as needed
Work closely with the sales and install teams to keep schedules accurate and full
Ensure no lead or customer inquiry falls through the cracks
Vendor & Order Coordination
Communicate with vendors to track product status, resolve shipping issues, and update timelines
Follow up on product delays and backorders, keeping the team and customers informed
Support warranty claim documentation and follow-up when needed
Office Support
Answer phones and direct inquiries to the right team member
Input customer and order details accurately in our systems
Perform administrative duties such as filing, scanning, and order entry
Help maintain organization of office materials, print materials, and supplies
Qualifications
Friendly, polished, and professional customer service approach
Excellent verbal and written communication skills
Strong attention to detail and ability to manage multiple priorities
Comfortable with scheduling, CRM systems, and Microsoft Office Suite
Prior experience in retail, admin, or customer service preferred
Highly organized with strong follow-through
Self-motivated, dependable, and a great team player
Interest in home décor or design is a plus!
Physical Requirements
Ability to sit or stand for extended periods
Ability to lift up to 30 lbs occasionally (sample books, brochures, etc.)
Willingness to help with showroom maintenance and Saturday coverage when needed
Compensation / Additional Considerations
Pay Range: $17.00 – $21.00 per hour, based on experience, qualifications, and skill set
Full-time position (40 hours/week)
A part-time version of this role is also available, including Saturday showroom coverage. Please indicate interest in part-time when applying
3% IRA Match
Flexible scheduling with rotating Saturdays
Work Location: Main Budget Blinds Building
Health benefits are not offered, but we partner with an independent broker who provides access to competitive private insurance options
About Budget Blinds
Budget Blinds is a locally owned franchise proudly serving the Treasure Valley for over 30 years. Backed by the strength of Home Franchise Concepts, we’re North America’s #1 provider of custom window coverings. Our newly built showroom and office space reflect our commitment to growth, professionalism, and service. If you love organization, people, and creating great customer experiences, we’d love to have you join our TEAM!
The positions on this website, unless otherwise indicated, are posted by Budget Blinds® franchisees. Budget Blinds® franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds® franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters. HFC Budget Blinds LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Budget Blinds® franchisee posting the position.