Benefits:

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job Posting

Title: Office Assistant

Description:

WHAT WE OFFER?

Competitive pay and bonus structure

Growth and advancement opportunities

Incredible team culture and events

Full time hours with job security

Extended health and dental benefits package

Paid training and career planning

The Grout Medic is a professional Grout & Tile restoration company specializing in Brining Grout & Tile Back To Life in the St. Louis and surrounding areas. We are looking for an outgoing and professional Administrative Assistant to join our growing team. In this role, you’ll manage the day-to-day office duties including providing administrative support to the team, answering calls, scheduling estimate appointments, and scheduling jobs. You will work closely with the office manager managing emails and assisting with sales support and customer inquiries by both phone and email.

WHO ARE YOU?

A high energy individual with the tendency to fall into leadership positions or roles.

Looking for year-round long-term employment.

Looking to join a team with great wages and benefits and an incredible culture.

Looking to join a growing team and pursue your own growth with plenty of opportunities for advancement.

RESPONSIBILITIES:

Data inputting, preparing reports and analytic support

Communication support

Monitoring and actioning feedback from clients, business partners and suppliers

Collection and organization of employee and subcontractor documentation

Invoicing and processing payments

Open proposal follow up communication

Job scheduling and confirmation, along with ordering supplies and other job needs

Client communication by phone

Coordinating Social Media posts, and responding to comments or inquiries

New employee onboarding

Marketing: executing on local marketing programs and events like direct mail, home shows, reviewing customer feedback online and on social media and responding accordingly.

Customer Service: delivering exceptional experience when answering calls, confirming bookings, scheduling meetings, following up on completed service.

SKILLS AND REQUIREMENTS:

2+ years of experience with office admin duties

Valid driver’s license

Passion for delivering world-class customer service

Excellent written and verbal communication skills

Detail-oriented and highly organized

Proficient with general office technology and software

Proficient in G Suite (Google)

Relevant degree or certification would be considered an asset

Understanding of basic accounting would be considered an asset

At The Grout Medic, we offer a fun and collaborative company culture, competitive compensation, and the opportunity to grow in a business that’s changing the industry. If this sounds like you, please respond to this ad with your resume.

Compensation

Hourly: $16 - $20 / hour

Salary: $32,000-$40,000

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Grout Medic Corporate.