Benefits:

Bonus based on performance

Opportunity for advancement

Training & development

Company Overview

At Voda Cleaning & Restoration we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold remediation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.

Job Description

We’re looking for a reliable, customer-focused Office Assistant to help manage day-to-day front office operations. You’ll answer incoming calls, follow up with customers, schedule jobs, call new leads (including Angi and Thumbtack), and support payment follow-ups/collections—helping keep our calendar full and our customers taken care of.

Responsibilities

Answer incoming phone calls, texts, and messages; provide friendly, professional customer support

Schedule appointments and coordinate technician calendars

Call new leads promptly from Angi.com and Thumbtack.com, qualify needs, and book appointments/estimates

Perform customer follow-ups (estimate follow-up, post-service check-ins, review requests)

Make collections/payment follow-up calls and document outcomes

Update customer/job notes in the CRM and keep accurate records

General office admin support as needed (invoices, job files, routing messages)

Qualifications

Required

Confident phone skills and comfort making outbound calls (leads + payment follow-ups)

Strong organization and attention to detail

Ability to multitask in a fast-paced environment

Basic computer skills (email, calendars, CRM systems)

Professional, calm communication style

Preferred

Experience in home services (cleaning/restoration/plumbing/HVAC) scheduling or dispatch

Experience with invoicing, AR, or payment collections

Familiarity with lead platforms (Angi, Thumbtack) and responding quickly to inquiries

Benefits

Opportunity for Commission

Bonus opportunities based on performance

Growth opportunities

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.