Are you the kind of person who makes everyone feel seen, heard, and taken care of the moment they walk in the door? West Co is looking for a confident and detail-oriented Front Desk Coordinator to be the face of our chiropractic practice! Bilingual (Spanish/English) is a huge plus - our ideal candidate can connect with a wide range of guests and ensure every patient feels welcomed and understood. At West Co, we help patients avoid unnecessary surgery, addictive drugs, and risky injections through advanced, non-surgical solutions. From spinal decompression to metabolic wellness programs, we're here to help people feel better - faster! We're looking for someone who: • Has experience in a front office or customer-facing healthcare setting • Know how to check health insurance benefits and verifications • Bilingual in Spanish/English is a huge plus • Can confidently handle phones, scheduling, and patient check-ins and check-outs • Is organized, efficient, and able to multitask with grace • Brings warmth, professionalism, and a team-first attitude • Values patient care and wants to be part of a mission-driven team What you'll be doing" • Greeting and checking in patients with a welcoming smile • Managing appointment scheduling and follow-ups • Supporting our doctors and the team with day-to-day operations • Assisting with insurance verifications and basic administrative tasks • Making every guest feel like a priority - because they are! Perks Benefits: • Competitive Pay • A supportive, purpose-driven team culture • Opportunities to grow as the practice grows • The satisfaction of knowing your work helps people feel better and get their lives back Responsibilities: • Create and implement data entry protocols to streamline processes and increase productivity • Utilize the website, social media, and printed materials to raise our visibility in the community • Connect with our customer base and raise brand visibility by coordinating community events • Schedule appointments, including travel arrangements or other company engagements • Grow in the position through continued learning and revitalization of skillsets in related duties Qualifications: • Customer service experience in our industry is preferred • Display excellent written, problem-solving, and verbal communication skills • Associate's degree preferred but not required to apply • Proficient in basic computer software and can quickly learn to use new programs • History of being deadline-driven and extremely organized Compensation: $18 - $25 hourly

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