Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
🎯 What You’ll Do
✨ Office Support (your organized side will shine!)
Welcome visitors and answer calls with a warm, professional attitude.
Keep the office running smoothly — scheduling, filing, organizing, and handling mail like a pro.
Help maintain calendars, meeting schedules, and supply inventory.
Assist with HR tasks like onboarding packets, forms, and document updates.
Create clean, polished documents, spreadsheets, and reports.
Be the friendly go-to person everyone can count on.
💬 eCommerce Customer Service (your customer-first superpower!)
Respond to customer messages through eDesk and marketplace portals (Amazon, Wayfair, Walmart, Shopify, etc.).
Help customers with order questions, tracking updates, returns, refunds, and replacements.
Process RMAs and work with the warehouse to resolve product issues quickly.
Keep detailed notes and follow up to ensure every customer feels supported.
Maintain positive service metrics and help protect seller ratings.
Spot trends and share feedback to help improve our products and processes.
⭐ What You Bring
1–2 years of office or customer service experience (eCommerce experience = bonus points!).
Strong communication skills — friendly, clear, and professional.
A naturally organized, detail-focused brain.
Tech comfort: Microsoft Office, Google Suite, and marketplace portals.
The ability to multitask without breaking a sweat.
A teamwork-oriented attitude and a willingness to learn.
💡 Who You Are
You stay cool even on busy days.
You love helping people and solving problems.
You keep the office vibes positive and productive.
You’re dependable, upbeat, and ready to grow with us.
📦 Physical Stuff
Sitting, standing, computer use.
Occasionally lifting up to 15 lbs (think: office supplies or small boxes).
💙 Why You’ll Love Working Here
Fun, supportive team
Lots of variety in your day — no boring routines
A growing company = room for advancement
You’ll be part of both the office and ecommerce side of the business
Salary Rate $18.00-$22.00 per hour