Benefits:

Opportunity for advancement

Job Summary:

We are seeking a detail-oriented Office Clerk to join our home care team. This position is responsible for managing patient information, processing admissions, and maintaining accurate and organized patient records.

The ideal candidate is efficient, organized, and capable of managing multiple tasks in a fast-paced environment. Strong computer skills and a commitment to confidentiality and accuracy are essential.

Responsibilities:

Schedule caregivers and coordinate visits with clients

Request and track authorizations from insurance providers

Contact primary care physicians (PCPs) to obtain necessary documentation

Follow up with patients regarding appointments and service updates

Maintain and update client and employee records in compliance with agency and Medicare guidelines

Ensure all documentation is accurate, complete, and submitted in a timely manner

Answer incoming calls and respond to inquiries professionally and promptly

Handle general administrative duties such as filing, scanning, data entry, and mail processing

Maintain confidentiality of all patient and agency information

Perform other clerical tasks as assigned

Qualifications:

Previous experience as an office clerk or in a similar administrative role (preferably in a healthcare or home care setting)

Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with electronic record systems

Strong organizational and time management skills

Excellent verbal and written communication skills

Ability to multitask and work both independently and as part of a team

Bilingual (preferred, but not required)