Benefits:

Paid Holidays

Competitive salary

Employee discounts

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

OFFICE MANAGER / DISPATCH COORDINATOR

Cazares Electric LLC – Tucson, Arizona

Cazares Electric LLC is seeking a motivated, organized, and professional Office Manager / Dispatch Coordinator to join our growing electrical contracting company. This position is ideal for someone who can manage multiple responsibilities in a fast-paced office environment while helping support daily field operations, customer communication, scheduling, and administrative tasks.

We are looking for someone dependable, detail-oriented, computer confident, and capable of helping our company stay organized and efficient while providing excellent customer service.

POSITION OVERVIEW

The Office Manager / Dispatch Coordinator will assist with daily office operations including answering phones, customer communication, scheduling, dispatching technicians, organizing files and records, assisting with invoicing and estimates, maintaining office cleanliness and organization, and helping coordinate day-to-day operations between the office and field employees.

This role requires strong communication skills, professionalism, multitasking ability, and a willingness to learn construction and electrical office procedures.

PREFERRED EXPERIENCE & QUALIFICATIONS

Previous office administration or office management experience preferred

Experience with dispatching or scheduling employees is a plus

Experience with contractor software such as ServiceTitan, Housecall Pro, QuickBooks, Buildertrend, or similar platforms highly preferred

Strong computer skills and ability to learn new software systems quickly

Ability to answer phones professionally and communicate clearly with customers

Experience organizing digital records, paperwork, and filing systems

Strong organizational and multitasking skills

Ability to maintain office cleanliness, tidiness, and organization

Experience assisting with invoices, estimates, work orders, and customer follow-up is preferred

Comfortable coordinating schedules and helping manage calendars and appointments

Ability to communicate professionally with customers, vendors, inspectors, and employees

Must be dependable, punctual, and self-motivated

Strong attention to detail and follow-through

Ability to work independently and solve problems efficiently

Valid driver’s license and reliable transportation preferred

Ability to occasionally assist with light errands, supply pickups, or parts running if needed

Construction or electrical industry experience is a major plus, but not required

JOB RESPONSIBILITIES

Answer incoming phone calls and assist customers professionally

Schedule appointments, estimates, service calls, and project coordination

Assist with dispatching field electricians using ServiceTitan software

Help maintain technician schedules and dispatch board organization

Assist with customer communication, updates, and follow-up calls

Help prepare invoices, estimates, and work orders

Organize paperwork, permits, receipts, and digital/customer files

Maintain office cleanliness, organization, and filing systems

Coordinate communication between office staff and field employees

Assist with tracking materials, deliveries, and occasional supply pickups

Support company operations with general administrative tasks as needed

DESIRED CHARACTER TRAITS

Strong work ethic

Positive attitude and professionalism

Excellent communication skills

Organized and detail-oriented mindset

Ability to multitask in a fast-paced environment

Team player with willingness to help wherever needed

Honest, dependable, and trustworthy

Strong customer service mindset

Problem-solving ability and initiative

BENEFITS & PERKS

Paid holidays

Opportunity for advancement and long-term growth

Family-oriented work environment

Steady year-round work

Hands-on experience in the electrical and construction industry

Work with a respected and growing electrical contractor in Southern Arizona

COMPENSATION

Pay depends on experience, qualifications, and software knowledge.

Experience with ServiceTitan or similar contractor software may qualify for higher starting pay.