Office Coordinator

Culligan 229NY

Office Coordinator

Rochester, NY
Full Time
Paid
  • Responsibilities

    We Offer

    Compensation

    Listed pay includes hourly base pay and performance bonuses.

    Annual performance review with merit increase.

    Benefits

    Health, dental, vision, and pet insurance.

    Paid time off.

    Retirement plan with competitive company match.

    Advancement

    Internal promotions with ongoing paid professional development.

    No degree is required. We offer a 4-week paid training program.

    Perks

    A typical schedule does not include weekends or late evenings.

    Employee appreciation lunch at our favorite local spot.

    Open door policy with the owner.

    A Day in the Life of an Office Coordinator

    Manage delivery and service scheduling, maximizing customer service and efficiency of company resources.

    Coordinate installations between the sales and service teams. Maintain equipment service schedules.

    Follow up and manage service issues.

    Cultivate relationships with customers, providing proactive service and addressing customers inquiries and complaints.

    Maintain comprehensive records of customer interactions, scheduling issues, and service concerns.

    Communicate scheduling changes internally and with affected customers.

    Maintain the office calendar. Handle over-the-counter customer orders.

    Requirements

    No degree or certification is required. Office, admin, or customer service experience is required.

    High school diploma is required.

    Moderate proficiency in Microsoft Word and Excel.

    Culligan - Overview

    As the world’s leading water experts, we deliver high-quality water solutions to residential, commercial, and industrial customers.

    Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

    We celebrate our employees by focusing on increasing pay, offering benefits, and providing opportunities for skills training.

    Culligan - Values

    Serve Others

    Put Relationships First

    No Jerks

    We believe in Hiring Transparency—because your time and effort deserve respect.

    Here’s what you can expect when you apply with us:

    A phone call within 24 hours

    An in-person interview within 48 hours

    An offer letter—and lunch with the owner—within 7 days

    This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.