Office Coordinator – Home Care Agency

Location: Greensboro, NC / Pleasant Garden, NC Job Type : 30 hours/week

About Us

We are a licensed North Carolina home care agency dedicated to providing high-quality in-home care services. In 2010, Lisa's (the owner) son became paralyzed due to a race car accident. Together her and her other son, Tyler, branched away from their family's nursing home to open up Home Helpers Home Care to provide care for the community who needs personal care services in the comfort of their home home. After experiencing their own family member in need of 24/7 care, it put home care into a different light and we wanted to make a difference in other's lives. We are seeking to add to our office a reliable, organized Office Coordinator to support daily operations, hiring, compliance, and client services.

Responsibilities

Manage daily office operations and incoming calls

Support caregiver scheduling and shift coverage

Maintain client and employee files in compliance with NC regulations

Assist with onboarding, background checks, and training tracking

Verify timesheets

Support EVV systems and documentation requirements

Provide excellent customer service to clients and caregivers

Qualifications

2+ years administrative experience (home care or healthcare preferred but not required)

Knowledge of NC home care regulations a plus

Experience with scheduling software and EVV preferred

Strong organizational and communication skills

Proficient in Microsoft Office

What We Offer

Competitive pay (based on experience)

Supportive team environment

Growth opportunities

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.