We are seeking a compassionate and highly organized Office Administrative Coordinator to join our outpatient hospice team. This individual serves as the central hub for administrative, HR, and communication support—ensuring seamless coordination between office operations, clinical disciplines, and patient care.

Spanish speaking candidates are highly recommended due to regular interaction with diverse patients, families, and staff.

🛠️ Key Responsibilities

Staff Onboarding & Training

Facilitate orientation and training for new employees

Maintain onboarding documentation and processes

Administrative & Scheduling Support

Schedule and confirm appointments for staff and patients

Send and manage emails, faxes, and routine correspondence

Human Resources Coordination

Assist in managing HR tasks for new and existing employees

Support with employee records, updates, and compliance tracking

Electronic Medical Records Management

Enter and maintain data within the EMR system accurately and efficiently

Collaborate with clinical staff for timely documentation

Communication & Coordination

Answer incoming calls and direct inquiries appropriately

Liaise between field and office staff to ensure timely exchange of information

Coordinate updates across multiple disciplines (nursing, social work, chaplaincy, etc.)

Patient & Family Interaction

Communicate with patients and families with empathy and professionalism

Provide information and reassurance regarding hospice services

Hospice Program Knowledge

Continually learn and grow understanding of hospice philosophy, services, and regulatory requirements

Uphold confidentiality and compassionate care principles

📌 Qualifications

Proven administrative experience, preferably in healthcare or hospice

Strong computer proficiency with EMR systems and Microsoft Office

Excellent interpersonal, written, and verbal communication skills

Ability to multitask and maintain attention to detail in a fast-paced environment

Spanish language skills strongly preferred

Compassionate demeanor and commitment to sensitive patient and family interaction