Benefits:

Bonus based on performance

Competitive salary

Health insurance

We are seeking a highly organized, detail-oriented and patient focused individual to join our already established medical team. The Office Coordinator/Pre-Auth Specialist will play a key role in coordinating patient appointments, procedures, obtaining insurance authorizations and ensuring seamless communication among patients, providers, ambulatory surgery centers (ASC), insurance carriers, attorneys and billing team.

This position also serves as an integral part of the front office team, providing exceptional patient service, managing daily administrative functions and maintaining accurate patient records to support efficient clinical operations.

DUTIES:

• Schedule, reschedule and coordinate procedures and office visits with patients, providers, ASC facilities and ancillary staff.

• Obtains, records, prepares and maintains patient demographic information, records, insurance information and all other pertinent details to guarantee proper medical care and timely claim payments

• Obtains and manages prior authorizations for all patient needs and maintain such records

• Serve as the primary point of contact for patients, providers, insurance carriers, attorneys, insurance carriers and other healthcare partners

• Greet patients and providers professionally and provide outstanding customer service in person and over the phone

• Maintain accurate and up-to-date patient records in appropriate EHR and update corresponding Google drives and follow up on pending authorizations, records requests and medical clearance needs

• Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, transportation needs and any other pertinent information needed

EXPERIENCE:

· Previous experience in a medical administrative role such as Interventional Pain Management, Orthopedic and/or Vascular or front desk setting is a plus

· Ability to provide outstanding customer service with strong communication skills, organization, problem solving, critical thinking, attention to detail and multi-tasking skills

· Proficiency with EHR, Microsoft Office, Word, Excel, Google Drives