Office Coordinator / Field Support Bilingual Preferred

Two Maids - North Bergen

Office Coordinator / Field Support Bilingual Preferred

North Bergen, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Flexible schedule

    Opportunity for advancement

    Paid time off

    Office Coordinator / Field Support (Bilingual Preferred) North Bergen, NJ $20–$23/hr + Monthly Performance Bonuses Full-Time | Monday–Friday | Occasional Saturdays

    We’re a growing residential cleaning company looking for someone who loves helping customers, supporting a team, and keeping things organized. If you're bilingual and enjoy a mix of office work and light field support, we’d love to talk to you.

    This role is perfect for someone reliable, friendly, and confident on the phone — someone who enjoys being hands-on and part of a small team where every day matters.

    What You’ll Do

    Answer calls, text messages, emails, and online leads

    Convert leads into scheduled cleanings through friendly, confident communication

    Manage daily cleaning schedules and client appointments

    Support cleaning teams with check-ins and quality follow-ups

    Send confirmation texts and post-service follow-ups

    Track notes and customer activity in our CRM

    Help with onboarding and supporting new cleaners

    Occasionally deliver supplies or assist with on-site quality checks (mileage reimbursed)

    What We're Looking For

    Bilingual English/Spanish preferred

    Strong phone and customer communication skills

    Organized and reliable — you like keeping things running smooth

    Problem-solver who can jump in and help where needed

    Comfortable on a computer and learning simple systems

    Reliable vehicle and driver's license (local field visits when needed)

    Customer service, scheduling, or coordination experience a big plus

    Friendly energy — team-oriented, upbeat, and dependable

    Compensation

    $20–$23 per hour based on experience

    Monthly performance bonuses based on lead conversion & customer retention

    Paid training

    Growth opportunities as location expands

    Why Join Us

    We’re a small, friendly, local business. You’ll work side-by-side with the owner and be part of a team that truly cares about doing a great job and treating people well. If you’re dependable, motivated, and want a role where you can grow with a company, this could be a great fit.

    Apply today and tell us a little about yourself — we’d love to meet you.