Benefits:

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Benefits/Perks

Great Work Environment

Competitive Compensation

Careers Advancement

Job Summary

We are seeking an Office Manager/Admissions/Intake Specialist to join our team. In this role, you will handle day-to-day tasks such as managing intake calls, conducting assessments, coordinating with insurance companies, and maintaining accurate records, as well as Office Management responsibilities. The role involves providing exceptional customer service, facilitating the admission process, and ensuring clients receive the necessary support as they begin their treatment journey. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.

Responsibilities

Manage intake calls and conducting assessments

Coordinate with insurance companies

Conducts new client orientation and admissions

Instructs new clients in completing new admission packet

Assists clients when not in group or individual sessions

Assists in medical record maintenance and ensures set-up of new admission packets

Shares pertinent information to teams as obtained from clients and families

Ensures a professional atmosphere at all times

Qualifications

High school diploma/GED required

Previous experience in a healthcare or mental health setting preferred

Admissions/Case Management/Clinical experience a plus

Skilled in Microsoft Office, Excel, and Outlook

Excellent time management skills and ability to prioritize multiple tasks

Excellent interpersonal and empathetic skills

Excellent verbal and written communication skills