Benefits:

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Office Manager – Ace Handyman Services Montclair

Ace Handyman Services Montclair is looking for a highly organized and customer-focused Office Manager to help run the daily operations of our growing home repair and improvement business.

This position is the hub of the company, coordinating customers, technicians, scheduling, and office operations. If you have ServiceTitan experience, strong customer service skills, and enjoy keeping things running smoothly, this could be a great fit.

Responsibilities

Answer customer calls and deliver an outstanding customer experience

Schedule and coordinate service appointments using ServiceTitan

Maintain clear communication between customers and field craftsmen

Ensure high levels of customer satisfaction and service quality

Process payroll and related administrative tasks

Assist with social media posts and customer engagement

Support daily office operations and maintain organized records

Requirements

Experience using ServiceTitan (required)

Strong phone and customer service skills

Excellent organizational and multitasking abilities

Experience handling payroll or administrative office duties

Comfortable assisting with social media and online communication

Professional, reliable, and detail-oriented

What We Offer

Full benefits package

Medical

Dental

Vision

Paid time off and vacation

Competitive salary based on experience

A stable and growing company backed by the Ace Hardware brand

Location

Montclair, NJ

If you take pride in staying organized, helping customers, and supporting a team that delivers quality work every day, we’d love to hear from you.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.